The Coach Fellas are known to almost all tourists who traverse the Irish countryside. Ostensibly bus drivers, they are also the tour guides who provide the crucial component in the branding of "people, place, and pace" upon which Irish heritage tourism depends. Kelli Costa's ethnography of these highly trained and informed working class men highlights a previously ignored component of the tourism industry. She also demonstrates their importance in providing a visitor-specific vision of heritage that contrasts with the realities of contemporary economic development.

The Coach Fellas are known to almost all tourists who traverse the Irish countryside. Ostensibly bus drivers, they are also the tour guides who provide the crucial component in the branding of "people, place, and pace" upon which Irish heritage tourism depends. Kelli Costa's ethnography of these highly trained and informed working class men highlights a previously ignored component of the tourism industry. She also demonstrates their importance in providing a visitor-specific vision of heritage that contrasts with the realities of contemporary economic development.

This book presents the 'brokered image, ' a constructed identity influenced by tourism and the global economy, expressed through a variety of displays and performances in rural Tyrol. This image of old world simplicity complicates interactions between and among hosts and guests as evidenced in this small mountain village in Austria