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Assertiveness at Work tackles the realities of modern business life
the uncomfortable situations that can arise with flatter
structures, tough workloads, demanding hours, and the need to exert
influence across traditional boundaries. In these situations,
successful people need assertiveness in order to achieve their
goals.Whether you are a line manager, project leader, specialist,
or key member of a team, this book gives practical guidance for
developing your own natural assertiveness to benefit both yourself
and your organisation.About the AuthorsKen and Kate Back have
specialised in assertiveness training for more than twenty years.
In this practical book, Ken and Kate have brought together their
experiences in training thousands of people to be more assertive at
work. In addition to books, they have written many articles,
advised on and produced videos and appeared on television
programmes about assertiveness. They have made a significant
contribution to the development and spread of assertiveness
training both in the UK and overseas.Ken and Kate can be contacted
via their website kenandkateback.com.
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