The refereed proceedings of the 10th International Workshop on Quality of Service, IWQoS 2003, held in Berkeley, CA, USA, in June 2003. The 27 revised full papers presented were carefully reviewed and selected from numerous submissions. The papers are organized in topical sections on analysis and modeling, resource allocation and admission control, multimedia and incentives, dependability and fault tolerance, routing, availability and dependability, Web services, rate-based QoS, and storage.

Active queue management (AQM) has been proposed by networking researchers and the Internet Engineering Task Force as a measure to preserve and improve Internet performance but has not been thoroughly evaluated under realistic conditions. This book investigates the effects of several AQM algorithms on the performance of TCP applications under realistic conditions. Our primary results are that many existing AQM algorithms do not perform as well as expected when they are used with packet dropping. However, when combined with packet marking, AQM algorithms significantly improve network and application performance over conventional drop-tail queues. Moreover, AQM enables network operators to run their networks near saturation levels with only modest increases in average response times. If packet marking is unavailable, the book presents a new form of differential treatment of flows that can be used with packet dropping and achieves a similar positive performance improvement. The book also develops a new AQM algorithm that can balance between loss rate and queuing delay to improve the overall system performance.