Despite all of the attention and accolades that organizations place on teams, they are not always the most efficient way to meet a business challenge. It's expensive and time consuming to launch a team, and it's a full-time job to lead a team toward achieving organizational objectives. This guidebook was written to help managers determine if a team is the right tool for meeting a business goal, and explains potential obstacles and challenges to forming a team that can operate at its full potential.

Between the time a team is launched and the time it delivers results, managers need to know that the team is on course. Whether they have launched a team to achieve a business objective or have inherited a team, they need to monitor effectiveness on an ongoing basis and make course corrections that keep small problems from becoming major disasters.
Monitoring and maintaining team performance is a key element of leading a team. You can provide that leadership by paying attention to four important dimensions: team member effort, team member knowledge and skills, team tactics, and group dynamics. By focusing on those four areas, you can assess your team's performance, zero in on areas of weakness, and take the corrective measures necessary to ensure peak performance and to deliver expected results.

Team success doesn't start with results. It starts with the building of an effective team that can deliver on its promise. This book is for managers and leaders who have responsibility for the creation and success of teams. If you are a department head or project manager, or if you are the senior-level champion or sponsor of a proposed team, this guidebook will help you understand the five factors critical to building effective teams and show you how to use those factors to lay the groundwork for successful teams.

Getting your team off on the right foot is critical to its success. This guidebook tells managers and team leaders how to address four critical points during the launch of a team: setting purpose and direction, defining roles and responsibilities, designing procedures and practices, and building cooperation and relationships. Understanding and implementing these key elements is key to a team's achieving the goals the organization has set for it.