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Guidance for ITAM provides a direction in a concise, clear, user
friendly and understandable way for all the ITAM audiences
(newbie's, intermediates, experts). This book is not just for ITAM
process consultants or management folks talking just about process
definition and implementation. It will be of great help for
Solution Architects and Technology Consultants, for designing ITSM
tools with respect to ITAM processes. What so unique about this
book? . It's going to tell you pre-requisites, objectives, and
business needs of ITAM processes . It's going tell you a step by
step approach for implementing ITAM processes . It's going to tell
you an approach for designing ITAM tools (through workflows,
mandatory fields, and business logics) . It's going to tell you the
effective metrics for ITAM processes and operations . It's going to
tell you the best practices . It's going to tell you the checklists
for ITAM process with respect to management and operations teams
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