Managing the Human Dimension of Disasters provides the most comprehensive and up-to-date analysis on how individuals cope with tragedy and loss. Kjell Brataas gives a voice to those who have suffered and have been affected by unimaginable trauma. Noted experts recount stories and share their knowledge of how they assisted victims following tragedies such as the Manchester Arena bombing, the 2004 Indian Ocean tsunami, terror attacks, several aircraft disasters and school shootings, the 9/11 attacks and the COVID-19 pandemic. The book focuses on those affected by a disaster, including the bereaved, survivors and first responders. Leaders of support groups formed after these tragedies, trauma therapists and psychologists from three continents offer their experiences dealing with victims and the aftermath of disaster. Chapters provide guidance on memorializing tragedies, site visits, donation management, media relations, social media, grief counseling and human resilience. Readers will be shown that psychological support is critical after a disaster and learn from those who deal with emergencies. Brataas' unmatched volume offers new understandings, recommendations, best practices and benchmarks on how best to assist victims in the aftermath of disaster. A valuable resource for students, researchers and practitioners.

Managing the Human Dimension of Disasters provides the most comprehensive and up-to-date analysis on how individuals cope with tragedy and loss. Kjell Brataas gives a voice to those who have suffered and have been affected by unimaginable trauma. Noted experts recount stories and share their knowledge of how they assisted victims following tragedies such as the Manchester Arena bombing, the 2004 Indian Ocean tsunami, terror attacks, several aircraft disasters and school shootings, the 9/11 attacks and the COVID-19 pandemic. The book focuses on those affected by a disaster, including the bereaved, survivors and first responders. Leaders of support groups formed after these tragedies, trauma therapists and psychologists from three continents offer their experiences dealing with victims and the aftermath of disaster. Chapters provide guidance on memorializing tragedies, site visits, donation management, media relations, social media, grief counseling and human resilience. Readers will be shown that psychological support is critical after a disaster and learn from those who deal with emergencies. Brataas' unmatched volume offers new understandings, recommendations, best practices and benchmarks on how best to assist victims in the aftermath of disaster. A valuable resource for students, researchers and practitioners.

Crisis Communication is an in-depth examination of recent tragedies and natural disasters that have occurred around the globe. The book covers three types of incidents: natural catastrophes, accidents and terror attacks. It focuses on the communication aspect of each incident and provides accounts from people handling the event. Each chapter offers a detailed description of the event and supplementary facts and illustrations from a variety of sources. With a focus on critical communication elements and lessons learned, Brataas offers valuable advice - based on personal experience with natural disasters, accidents and terror attacks - on some of the most effective ways to prepare for and deal with a crisis. Topics range from interview situations and social media to victim support and active shooter events. This book will be invaluable to those working in public relations and communications, as well as to those working with human resources and general management.