This volume comprises select proceedings of the International Conference on Humanizing Work and Work Environment organized by the Indian Society of Ergonomics (HWWE2019). The book presents research findings on different areas of ergonomics for developing appropriate tools and work environment considering capabilities and limitations of working people for maximum effectiveness on their performance. This volume will be of interest to academics, professionals and practitioners in the field of ergonomics.    

The Aim is to Study the various occupational stresses in insurance industry in the area of Amritsar, Tarntaran, Patti, Ajnala, Ferozpur, Chhabal, Bhikhiwind and Khemkaran. The companies considered for this study are Ageon life insurance, Aviva life Insurance, Bajaj Allianz, SBI, LIC, HDFC standard life insurance, Met life insurance. The study mainly consists of the feedback from the employees, some in the form of answers to the questions provided in the questionnaire and some based on the personal interviews conducted with the employees to find out the reasons behind the answers they chosen

ISO was found most significant measure as it had appreciably affected all the parameters except inventory level of finished goods, R&D activity, lead time of R&D, total production cost, cost due to customer complaints and cost due to rework. Quality Circles was found the second most important measure as it had significant impact on inventory levels of raw materials, R&D activity, lead time of R&D, total production cost, cost due to customer complaints, cost due to rework/re-inspection, and performance of the suppliers. 5S, suggestion schemes and workers participation were found least significant measures as these measures had affected only a few parameters. JIT was found the most insignificant measures. This is because of unstable demand, lack of proper training of employees to implement JIT. Moreover the small firms are owner managed and they try to implement the measures within their own constraints and not according to the requirement of the measures The firms, which have implemented multiple productivity improvement measures, had performed better than those having single measure. These firms had better understanding of the importance of management