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Meeting the Needs of Student Users in Academic Libraries surveys
and evaluates the current practice of learning commons and research
services within the academic library community in order to
determine if these learning spaces are functioning as intended. To
evaluate their findings, the authors examine the measurement tools
that libraries have used to evaluate usage and satisfaction,
including contemporary anthropological studies that provide a more
detailed view of the student s approach to research. The book takes
a candid look at these redesigns and asks if improvements have
lived up to expectations of increased service and user
satisfaction. Are librarians using these findings to inform the
evolution and implementation of new service models, or have they
simply put a new shade of lipstick on the pig?
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