Design a complete Voice over IP (VoIP) or traditional PBX system with Asterisk, even if you have only basic telecommunications knowledge. This bestselling guide makes it easy with a detailed roadmap that shows you how to install and configure this open source software, whether you’re upgrading your existing phone system or starting from scratch. Ideal for Linux administrators, developers, and power users, this updated fifth edition shows you how to set up VoIP-based private telephone switching systems within the enterprise. You’ll get up to speed on the features in Asterisk 16, the latest long-term support release from Digium. This book also includes new chapters on WebRTC and the Asterisk Real-time Interface (ARI). Discover how WebRTC provides a new direction for Asterisk Gain the knowledge to build a simple but complete phone system Build an interactive dialplan, using best practices for Asterisk’s advanced features Learn how ARI has emerged as the API of choice for interfacing web development languages with Asterisk

Asterisk has a wealth of features to help you customize your PBX to fill very specific business needs. This short cookbook offers recipes for tackling dialplan fundamentals, making and controlling calls, and monitoring channels in your PBX environment. Each recipe includes a simple code solution you can put to work immediately, along with a detailed discussion that offers insight into why and how the recipe works.

This book focuses on Asterisk 1.8, although many of the conventions and information presented are version-agnostic. These recipes include solutions to help you: Authenticate callers before moving on in your dialplan Redirect calls received by your auto-attendant Create an automatic call-back service Initiate hot-desking to login to and accept calls at any office device Monitor and interrupt live calls to train new employees at a call center Record calls from your Asterisk dialplan