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Social work and social care managers often find themselves in
management positions without having had any formal management
training, yet skills and knowledge specific to social care settings
are essential for effective practice. This book offers a researched
and practical guide to the fundamental skills and knowledge that a
manager needs, underpinned by the values and ethics that are
inherent to social work and social care. Core skills covered
include time management, recruitment, managing meetings, working in
partnership with service users, negotiation and conflict
management, and mentoring and coaching. A self-improvement feedback
assessment is included, and the book features learning activities,
practical tools, case examples, summaries and action checklists.
This must-have handbook will help social work and social care
managers and students to understand and accomplish the core skills
needed for excellent management practice.
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