A heckler is in the audience; the overhead projector breaks; the allotted speech time runs out - these are just some of the panic-producing crises, interruptions, or distractions easily dealt with in this first-aid guide for business speakers. Here, first-timers and experienced pros alike will find everything they need to organize, write, and deliver effective, entertaining speeches - from installations to toasts and roasts. The guide pinpoints every possible speaking contingency - from failed electricity to a bored audience - and for each one tells how to prevent it, what to do about it, and what to say about it. Its treasury of witty, off-the-cuff lines and audience participation devices helps speakers access the perfect words to cover any situation and captivate any audience.

The "bible" of the professional speaking industry, including ideas on how to pick strong topics for speeches, guidelines for setting fees, how to book oneself, and more. Sample worksheets and agreements to customize are also included.