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Public management literature has often debated the usefulness of
transactional leadership. Some scholars are concerned that
transactional leadership strategies will harm public employees'
perceived competence (ie: their self-efficacy), but in fact there
are also arguments for the opposite result - that feelings of
competence are strengthened by conditional rewards, because they
provide feedback about performance. This study explores how 91 high
school principals' reported use of rewards and sanctions affect
perceived professional competence among their 1,921 teachers. The
results show that the use of rewards strengthens self-efficacy, and
that the use of sanctions does not seem to have negative effects.
Furthermore, the teachers' self-efficacy can be linked positively
to organisational performance. This suggests that rewards can be an
important tool for managers in the public sector.
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