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What is the influence of software systems on an organization's
ability to create knowledge, learn, adapt to change and innovate?
While organization, management and innovation theory has primarily
focused on the impact of software on measures such as process
efficiency and speed, this book argues that integrated systems and
digital technologies offer even more fundamental implications for
the innovating firm. A series of detailed case studies provides the
foundations for a deeper theoretical and empirical understanding of
the nature and dynamics of software, knowledge, organization and
their complex interactions. The author demonstrates how software
induces the radical reconfiguration of organizational knowledge and
learning dynamics, including an organization's ability to create,
store, transfer and integrate knowledge across heterogeneous
organizational boundaries. The book provides a unique perspective
on what organizations know and how they use that knowledge to
build, sustain and renew their capabilities. This includes
understanding how information systems can be designed or
implemented in such a way as to favour innovation and adaptation,
and to prevent unfavourable patterns of behaviour. The book
represents an in-depth and systematic attempt to characterize the
fundamental influence of software over the processes that underpin
an organization's ability to create and manage knowledge. Scholars
and students interested in innovation, technological change and
information technology, and managers in software and other hi-tech
industries will find this an insightful and highly rewarding study.
Contains an Open Access chapter. As organizations become
increasingly distributed and diverse, and products, technologies
and services more complex and dispersed, there is mounting pressure
to understand how work can be coordinated across geographical,
cultural and intellectual distance, both within and across
organizations. As a result, questions arise about how work is
accomplished through organizational practices and routines and in
particular how patterns of actions are replicated and transformed
across different contexts and over time. Routine dynamics has
started to explore these dynamics by focusing attention on how
routines (as practices) are enacted and, thus, created and
re-created over time and across organizational locations through
the actions of people and machines. This book explores central
themes in the enactment and coordination of organizational
routines, drawing in particular on in-depth case studies and
empirically-grounded theorizing. The chapters explore important
organizational phenomena in the areas of strategy,
entrepreneurship, human resources, health care, social policy, and
the arts. Focusing in particular on four central themes in routine
dynamics: replication and transfer; ecology and interdependence;
action and the generation of novelty and technology and
sociomateriality.
Over the last two decades, Routine Dynamics has emerged as an
international research community that shares a particular approach
to organizational phenomena. At the heart of this approach is an
interest in examining the emergence, reproduction, replication and
change of routines as recognizable patterns of actions. In contrast
to other research communities interested in those phenomena,
Routine Dynamics studies are informed by a distinctive set of
theories (especially practice theory and related process-informed
theories). This Handbook offers both an accessible introduction to
core concepts and approaches in Routine Dynamics as well as a
comprehensive and authoritative overview of research in different
areas of Routine Dynamics. The chapters of this Handbook are
structured around four core themes: 1) Theoretical resources for
research on the dynamics of routines, 2) Methodological issues in
studying the dynamics routines, 3) Themes in Routine Dynamics
research and 4) Relation of Routine Dynamics to other communities
of thought.
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