Romantic drama. When Sophie (Amanda Seyfried) travels to Verona in Italy, she stumbles upon an age-old superstition whereby people seeking advice in matters of the heart leave letters in the courtyard of the fictional Juliet, which are then answered by a group of volunteers known as the 'secretaries of Juliet'.

When Sophie replies to one letter that has remained unanswered for 50 years, she is amazed when its author, Claire (Vanessa Redgrave), arrives in Italy with her grandson Charlie (Christopher Egan) to track down the fiance she left behind decades before. Sophie joins them on their quest through the hills of Tuscany as they search for Lorenzo, Claire's long-lost love - and soon finds herself tumbling headlong into a romance of her own.