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Strategic Planning for Public Service and Non-Profit Organizations, Volume 12 (Hardcover): John M. Bryson Strategic Planning for Public Service and Non-Profit Organizations, Volume 12 (Hardcover)
John M. Bryson
R1,449 Discovery Miles 14 490 Ships in 10 - 15 working days

"Strategic Planning for Public Service and Non-Profit Organizations" is the 12th volume in the "Best of Long Range Planning Series", and focuses on strategic planning for public and non-profit purposes such as government, public agencies and non-profit or voluntary organizations.;The book also addresses how strategic planning differs from other kinds of planning and how strategic planning for public and non-profit purposes can be tailored to fit differing circumstances.

Toward a More Strategic View of Strategic Planning Research (Hardcover): John M. Bryson, Lauren Hamilton Edwards, David M Van... Toward a More Strategic View of Strategic Planning Research (Hardcover)
John M. Bryson, Lauren Hamilton Edwards, David M Van Slyke
R4,204 Discovery Miles 42 040 Ships in 10 - 15 working days

This book summarizes the current state of research on strategic planning and offers an agenda for future research. The book edition comes with a new introduction that argues that strategising by public, non-profit and business organisations should be a major focus of research. Strategising is what links aspirations, capabilities, and implementation. Strategic planning should be viewed as one approach, but not the only approach, to strategising. A focus on strategising prompts researchers to consider issues of vertical and horizontal alignment of purpose, including across sectors; competence and scalability; co-production; decision-making and change management; and trust, transparency, authenticity and accountability. Additionally, the role of various strategising techniques and information technology should be analysed further. Beyond the book's introductory overview of the field, chapters focus on the following topics: planning styles collaboration, strategic plans, and government performance impacts of context and political responsibilities on government strategic planning efforts impacts of strategic planning in municipal governments impacts of austerity on strategic planning and government performance The chapters in this book were originally published as a special issue of the journal, Public Management Review.

Public Value and Public Administration (Hardcover): John M. Bryson, Barbara C. Crosby, Laura Bloomberg Public Value and Public Administration (Hardcover)
John M. Bryson, Barbara C. Crosby, Laura Bloomberg; Contributions by John M. Bryson, Barbara C. Crosby, …
R2,638 Discovery Miles 26 380 Ships in 10 - 15 working days

Governments and nonprofits exist to create public value. Yet what does that mean in theory and practice? This new volume brings together key experts in the field to offer unique, wide-ranging answers. From the United States, Europe, and Australia, the contributors focus on the creation, meaning, measurement, and assessment of public value in a world where government, nonprofit organizations, business, and citizens all have roles in the public sphere. In so doing, they demonstrate the intimate link between ideas of public value and public values and the ways scholars theorize and measure them. They also add to ongoing debates over what public value might mean, the nature of the most important public values, and how we can practically apply these values. The collection concludes with an extensive research and practice agenda conceived to further the field and mainstream its ideas. Aimed at scholars, students, and stakeholders ranging from business and government to nonprofits and activist groups, Public Value and Public Administration is an essential blueprint for those interested in creating public value to advance the common good.

Creating Public Value in Practice - Advancing the Common Good in a Multi-Sector, Shared-Power, No-One-Wholly-in-Charge World... Creating Public Value in Practice - Advancing the Common Good in a Multi-Sector, Shared-Power, No-One-Wholly-in-Charge World (Hardcover)
John M. Bryson, Barbara C. Crosby, Laura Bloomberg
R2,675 Discovery Miles 26 750 Ships in 10 - 15 working days

Creating Public Value in Practice: Advancing the Common Good in a Multi-Sector, Shared-Power, No-One-Wholly-in-Charge World brings together a stellar cast of thinkers to explore issues of public and cross-sector decision-making within a framework of democratic civic engagement. It offers an integrative approach to understanding and applying the concepts of creating public value, public values, and the public sphere. It presents a framework and language for opening a constructive conversation on what governments, businesses, nonprofits, and citizens can achieve in a democracy that honors a broad range of public values. Public officials, scholars, and citizens alike are engaged in an intense debate about the proper purpose, role, and size of government. In the midst of this debate is a growing concern that important public values are ignored by government reform efforts. This book explores the different definitions of public value and approaches to public value creation, discernment, measurement, and assessment. The text helps clarify the issues and demonstrates how the meaning of public value is intimately related to how it is theorized, operationalized, and measured. The book examines the many alternatives for recognizing, measuring, and assessing public value and addresses the pros and cons of each approach. The result is a contribution to the ongoing dialogue about the virtues and limitations of a focus on the public sphere, public values, and how to create public value in the context of developing and implementing policies, programs, projects, and plans that ideally boost confidence in public institutions.

The Concierge: Key to Hospitality (Paperback): M. Bryson The Concierge: Key to Hospitality (Paperback)
M. Bryson
R4,018 Discovery Miles 40 180 Ships in 18 - 22 working days

Of all the staff members in the hotel and hospitality industry the concierge is the one who has the most personal contact with the guests. Written to teach the American student the intricacies of the concierge profession, it provides basic information, based on years of experience, of what the daily functions of the concierge are and how to perform them.

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