In the turbulence of recent times, it is clear that the need for SMART government could not be starker. Recently, how we run corporations has been examined from every angle. Corporations have proved adept at change while governments have stuck to established rules. The challenge is to put in place machinery to provide services in a way that resists the growth of bureaucracy. The authors provide powerful insights into what it takes for leaders to create efficient, successful governments.

In the turbulence of recent times, how we run corporations has been examined from every angle. Corporations have proved adept at change; governments have stuck to established rules. The challenge is to put in place machinery to provide services in a way that resists the growth of bureaucracy. The need for SMART government could not be starker.