This book presents finding from the DFID-funded projects 'Partnership to Improve Access and Quality of Urban Public Transport for the Urban Poor'. The purpose of the project was to identify, explore, and document critical issues in the provision of transport services for and in low-income settlements in developing countries. The identifies issues can be used at policy and operational levels to provide better transport services to low-income communities in urban areas. In the research methodology, a sustainable livelihoods framework was used. This pubication comes with a CD containing pdf files of all the publication I nthis series, includeing case studies from Pakistan, Sri Lanka and Tanzania.

This book presents findings from project R7786 Partnerships to improve access and quality of urban public transport for the urban poor carried out by the authors as part of the Knowledge and Research (KaR) programme of the Infrastructure and Urban Development Department, Department for International Development (DFID) of the British Government. The purpose of the project was to identify, explore, and document critical issues in the provision of transport services for and in low-income settlements in developing countries. The identified issues can be used at policy and operational levels to provide better transport services to low-income communities in urban areas. In the research methodology, a sustainable livelihoods framework was used to set the research framework. The city of Colombo is the capital of Sri-Lanka and has a population of 800,000 with an additional floating population of 400,000. It is a city with diverse economic activity. After the suspension of civil war, the city has reopened to visitors.

This book presents findings from project R7786 Partnerships to improve access and quality of urban public transport for the urban poor carried out by the authors as part of the Knowledge and Research (KaR) programme of the Infrastructure and Urban Development Department, Department for International Development (DFID) of the British Government. The purpose of the project was to identify, explore, and document critical issues in the provision of transport services for and in low-income settlements in developing countries. The identified issues can be used at policy and operational levels to provide better transport services to low-income communities in urban areas. In the research methodology, a sustainable livelihoods framework was used to set the research framework. The city of Dar es Salaam has grown rapidly since the late 1940s. In the 1948 census the population was 69,227; by the census in 1957 it had grown to 128,742. During this period the city remained highly concentrated, with its boundaries on average less than five kilometres from the sea front or the then town centre. The growth has continued and the estimated population in 2000 was 2,286,730, with a continuing annual growth rate of about 4.5 per cent against the national average of 2.8 per cent.

This book presents findings from project R7786 Partnerships to improve access and quality of urban public transport for the urban poor carried out by the authors as part of the Knowledge and Research (KaR) programme of the Infrastructure and Urban Development Department, Department for International Development (DFID) of the British Government. The purpose of the project was to identify, explore, and document critical issues in the provision of transport services for and in low-income settlements in developing countries. The identified issues can be used at policy and operational levels to provide better transport services to low-income communities in urban areas. In the research methodology, a sustainable livelihoods framework was used to set the research framework. Faisalabad has 1,977,246 residents at the time of the most recent census in 1998, and it is likely that the population is now well in excess of 2 million. The traffic growth rate was 4.25 per cent in 1991, and that growth rate is likely to be maintained. Public transport availability varies strongly according to the nature of the community, but has not grown at the same rate as the work force. 60 per cent of the city's population live in 'colonies', which are planned developments recognised and accepted by the council. The remainder live in 'Katchi abadies' (houses developed in an unplanned manner and illegally occupied by squatters) or slums consisting of poor people who have moved to the edge of the city in the hope of finding work or education.

This booklet is a supplement to the WHO monograph Tools for assessing the O&M status of water supply and sanitation in developing countries which comprises nine tools for measuring and evaluating the effectiveness of operations and maintenance (O&M) of water supply and sanitation services. The WHO tools are: Tool 1: Effectiveness of the O&M management system. Tool 2: Guidelines for an audit of O&M. Tool 3: A framework for assessing the status of O&M. Tool 4: Guidelines on O&M performance evaluation. Tool 5: Guidelines on O&M performance reporting. Tool 6: Guidelines for the selection of performance indicators. Tool 7: Performance indicators for water supply and sanitation. Tool 8: Potential information sources. Tool 9: Participatory information-gathering. Tool 7 suggests performance indicators which are specific to water supply and sanitation; all other tools are generic and apply equally to any other of the urban services. Tool 7A has been produced as a supplement to Tool 7 which provides some indicators in relation to these other urban services. On inspection of Tools 7 and 7A, however, it can be seen that it is relatively straightforward to develop equivalent performance indicators oneself for one's own use. An additional Tool 10 has also been prepared to offer advice on indicators for technical, financial and institutional sustainability.

This document presents the findings from Project R6857 Performance Monitoring of Infrastructure Procurement for Urban Low Income Communities carried out by the authors as part of the Knowledge and Research Programme, Infrastructure and Urban Development Department, Department for International Development (DFID) of the British Government. The purpose of this project is to develop a framework and tools for the appraisal, monitoring and evaluation of micro-contracts for the procurement of local infrastructure in urban low-income communities. In addition to the standard measures of time, cost and quality, the work also attempts to capture some of the crucial wider socio-economic impacts of community-based works. The findings in this booklet will be of use to donor/lending agencies, government officials, and non-government organizations (NGOs) involved in improving services for the urban poor.