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The main challenge related to the development of artificial
intelligence (AI) is to establish harmonious human-AI relations,
necessary for the proper use of its potential. AI will eventually
transform many businesses and industries; its pace of development
is influenced by the lack of trust on the part of society. AI
autonomous decision-making is still in its infancy, but use cases
are evolving at an ever-faster pace. Over time, AI will be
responsible for making more decisions, and those decisions will be
of greater importance. The monograph aims to comprehensively
describe AI technology in three aspects: organizational,
psychological, and technological in the context of the increasingly
bold use of this technology in management. Recognizing the
differences between trust in people and AI agents and identifying
the key psychological factors that determine the development of
trust in AI is crucial for the development of modern Industry 4.0
organizations. So far, little is known about trust in human-AI
relationships and almost nothing about the psychological mechanisms
involved. The monograph will contribute to a better understanding
of how trust is built between people and AI agents, what makes AI
agents trustworthy, and how their morality is assessed. It will
therefore be of interest to researchers, academics, practitioners,
and advanced students with an interest in trust research,
management of technology and innovation, and organizational
management.
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