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Today's customer-oriented operational philosophy has forced
organizations to face the challenge of transforming into digital
businesses to meet growing customer demand. The reality is that
power is shifting from institutions to customers, so it's up to
providers to master both customer experience and digital
operational excellence. However, despite this turn toward
digitalization, many businesses struggle to manage their technology
base strategically. Disruptive Innovation and Emerging Technologies
for Business Excellence in the Service Sector provides an in-depth
exploration of options that can assist organizations in developing
a consistent and coherent view of various drivers in order to shape
their markets and operations as well as how disruptive innovations
and emerging technologies can contribute to businesses now and in
the future. Covering a wide range of topics such as sustainable
transportation and customer service experiences, it is ideal for
industry professionals, researchers, academicians, instructors,
decision makers, and students.
Reciprocity has been critical in the philosophy and social sciences
of the 20th century. Over the last seven decades, several countries
settled by European powers have become autonomous, and returning
has become a challenge. Consequently, writing on reciprocity as a
central theme requires time and implies a deep dedication to the
community. There is a need to explore the factors and policies
behind the study agendas and secret philosophies before and after
European involvement. Reciprocity and Its Practice in Social
Research aims to open the controlled consciousness of self as a
human being and then as a scholar to the community via the
methodological lens. It analyzes reciprocity from the Greek
tradition to Medeabale Arab to the early colonial or pre-colonial
period. It specifically addresses the benefit of social research on
the community and seeks ways to revolutionize and improve current
research and academic processes. Covering topics such as the
philosophy of science, indigenous science, and Western metaphysics,
this book is an essential resource for anthropologists,
philosophers, sociologists, university faculty and administration,
students of higher education, librarians, researchers, and
academicians.
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