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In today's stressful work environment, organizations can be
crippled not only by product failures or dramatic market shifts but
by internal demons. Typical problems include distrust, lack of
communication, territoriality, and other negative qualities that
can fester below the surface and ultimately sap the organization's
vitality. But according to these experts in organizational
dynamics, it doesn't have to be that way. In truly strong
organizations, employees experience joy in performing their tasks
and give their utmost to add value and help achieve organizational
goals. This provocative book shows how organizations can uncover
negative influences in the corporate culture, root them out, and
prosper with newly committed, energized employees. You will learn
how to: *Understand the causes of negative behavior *Identify the
symptoms of corporate "dis-ease" *Measure the impact of these
symptoms *Treat problems *Create change--for the better. As the
authors argue, sustainable profitability, over the long term, is a
function of achieving a balance among financial objectives,
customer demands, and employee needs. Through numerous examples,
case studies, and diagnostic exercises, the authors show managers
and employees, as well as students and researchers of
organizational behavior, how to identify the sources of
organizational disease and focus on promoting a positive, inclusive
culture. The end result? Profitability, better employee retention,
and a company that's fun to work for.
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