|
Showing 1 - 14 of
14 matches in All Departments
Speed Writing - the 21st century alternative to shorthand Most
people need a note taking system for work or study but few people
have the time or inclination to spend a year or two learning
shorthand. BakerWrite Speed Writing enables you to learn a new
system in a matter of hours and become proficient within weeks.
This book is laid out in 6 easy to follow lessons, that take about
an hour each. Practical guided exercises, with full answers, in
each chapter and each session is rounded off with a dictation
passage. Save time and become more efficient taking dictation, in
meetings, on the telephone, in lectures or interviews. No strange
squiggles to learn - just different ways to use the letters you
already know. Your notes will be easy to transcribe. Enhance your
career with a new skill. Save time by reducing your written text by
an average of 33% - often more. Adapt the system to suit your
needs. Free downloadable dictionary and workbook, available from
http: //www.UoLearn.com A terrific opportunity to save time and
change your working practises - for the better What do people think
of this speed writing system? "BakerWrite is the easiest shorthand
system I have come across. Having studied all the major shorthand
systems and even other speed writing courses, I find BakerWrite a
sheer delight." "I will use this system all the time." "Your system
is so easy to learn and use." "I will recommend this course to
everyone who takes notes." "I am 51 years old and have been a
secretary more or less since I left school. I took the requisite
Pitmans shorthand course whilst at school and have never been able
to understand it, all those squiggles and lines. I have used my own
speed writing version of words through the years and have managed
to get by (as long as I dealt with the notes as soon as I had
written them and the dictator wasn't too quick - so it was half
memory and half being able to read my own shorthand version). But
now, everything is so clear and makes complete sense. I take your
book on the train every morning and even after the first reading it
completely made sense and I could even remember most of what I had
read in the first chapter and believe me my memory at retaining new
info is not as it used to be. Even when I was reading your
abbreviations I was able to see what they were in a lot of cases
before I checked the meaning. I am thoroughly enjoying learning a
new "skill" from a book that is so simple to understand and I have
already started to implement my new dictionary of words when taking
notes. A great big thank you for developing a system that is so
easy to understand and completely workable and I looking forward to
"showing off" my new skills when taking notes (which I will
actually be able to understand) at the next board meeting." Ann,
Knightsbridge, London About the author - Heather Baker Heather had
over twenty years' experience as a secretary and PA before setting
up Baker Thompson Associates Limited in 2000. The company
specializes in the training and development of secretarial and
administrative staff, www.bakerthompsonassoc.co.uk. She now travels
all over the UK working with large and small companies to enable
their office staff and PAs to work more effectively and
efficiently. She also delivers courses in the Middle and Far East.
She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett
Packard; she spent 5 years in France working for the Commercial
Director of Cognac Hine and then 10 years with Granada Media
working up to Personal Assistant to the Managing Director,
commuting regularly between their offices in Manchester and London.
She developed this speed writing system to fulfil a requirement by
many companies for a quick and easy way for their employees to take
notes.
Successful Minute Taking and writing. How to prepare, write and
organize agendas and minutes of meetings. Learn to take notes and
write minutes of meetings. Your role as the minute taker and how
you interact with the chair and other attendees. I'd rather throw
myself downstairs - That was how I used to feel about minute
taking; this book is for those among you who feel the same. It is
aimed at secretaries, PAs and administrators and covers the issues
that worry them. These are based on the things that worried me and
that have worried my hundreds of delegates over the last 10 years.
This book is easy to read and has lots of exercises to help you
develop your skills. It has advice on note taking, summarizing,
preparing agendas, becoming more confident in your role, working
with the chair, writing skills, listening skills and the difference
between making notes at the meeting and writing the minutes. There
is a useful list of the order of tasks and a checklist with
timings. There is a free downloadable booklet with all the
exercises in it for you. The author, Heather, has experience not
only of undertaking the role of secretary and PA but she also has
10 years' experience in training other people to use the skills she
has and she shares all of this experience in this book. If you want
to learn how to take minutes with ease then this is the book for
you. What do people think? 'I had a real phobia about minute taking
and was dreading today, but you've really taken away my fear. It's
all fallen into place.' Beverley, Leeds 'One of the best
facilitators ever - quite clearly Heather had an extensive
knowledge of the skills needed and she wanted to share best
practice. Everyone had a part to play and felt confident enough to
ask and contribute whatever their level of expertise. Heather was
very approachable.' 'This was excellent and clearly met all of its
objectives. The course was well planned and the subject matter
presented in a clear, logical and interesting way.' 'Heather had
very good subject knowledge and is a very good trainer. She used a
number of different teaching methods and was excellent at putting
the group at ease; everyone joined in.' Committee servicing and
minute taking for Leeds Metropolitan University 'I'm fairly
comfortable with taking minutes, but find I write a lot of notes in
the meeting which probably aren't necessary. I've learned how to
condense effectively.' 'Heather was very practical and helpful;
understood the reality of taking minutes and not just the theory!'
Minute taking for RiverStone Management Limited 'I enjoyed the
course and found it relevant to my needs. The trainer was helpful
and able to answer questions.' 'I found the course really useful
and the style very easy to understand.' Minute taking for Yorkshire
Television About the author: Heather Baker Heather had over twenty
years' experience as a secretary and PA before setting up Baker
Thompson Associates Limited in 2000. The company specializes in the
training and development of secretarial and administrative staff
(www.bakerthompsonassoc.co.uk). She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to personal assistant to the managing director,
commuting regularly between their offices in Manchester and London.
Heather conceived the speedwriting system BakerWrite and wrote the
Amazon best selling book based on this system (Speed Writing skills
training course, 9781849370110 http://www.UoLearn.com ) which is
also available as an online training course
(http://www.bakerthompsonassoc.co.uk ). She is also the author of
Successful Business Writing, 9781849370745.
Successful business writing. How to write business letters, emails,
reports, minutes and for social media. Improve your English writing
and grammar. Improve your writing skills. A Skills Training Course.
Lots of exercises and free downloadable workbook. Dramatic changes
in technology in the workplace mean we write so much more than we
used to. It is vital to be able to express ourselves in a
professional manner. This book enables you to plan, prepare and
express your thoughts in a clear and persuasive way. This is the
American spelling version of this book. For the UK style spelling
version please use the following ISBN to find it 978-1-84937-071-4.
The book is a course to help you practice the skills as you work
through it. There is also a downloadable workbook available at
http: //www.uolearn.com . The book will help you to become skilled
in a wide range of areas, including the following list. Achieve
improved results through thinking about the purpose of the
communication. Get what you want by identifying the background and
needs of your reader. Create successful text for emails, letters,
minutes, reports, brochures, websites, tenders and social media.
Ensure your organization's good image through knowledge of
proofreading. Gain techniques to prepare thoroughly for writing.
Write effective communications that persuade people. Give excellent
impressions with well formatted documents. Avoid common mistakes of
business writing. Lots of exercises to help you improve your
writing skills. The book shows example letters and emails. Learn
how to write good English and correct grammar. Achieve success
through excellent written communication. Praise for business
writing success: 'The course gave me a boost of confidence that
shows I am capable of drafting letters.' Manchester United Football
Club 'I learnt such a lot from the course, I take a bit longer over
everything I write now, but it is amazing the difference if you
change the 'tone' of the message.' 'I found the course very useful
and geared to the industry I am in.' 'I feel a lot more confident
using punctuation. I found the course interesting and everything is
explained clearly.' 'I learnt how to deliver bad news with a
positive spin.' 'It is all great and adaptable for my role.' 'I
particularly found the practicing of email writing and feedback
given was incredibly helpful.' 'I thought this was focused and
incredibly useful. The methods, hints and tips which I learned will
enable me to improve the quality of my work.' I would certainly
recommend it to others.' 'Extremely informative.' 'It is fantastic
and has helped me improve my writing skills.' About the author:
Heather Baker Heather had over twenty years' experience as a
secretary and PA before setting up Baker Thompson Associates
Limited in 2000. The company specializes in the training and
development of secretarial and administrative staff
(www.bakerthompsonassoc.co.uk). She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to personal assistant to the managing director,
commuting regularly between their offices in Manchester and London.
Heather conceived the speedwriting system BakerWrite and wrote the
Amazon top five selling book based on this system (Speed Writing
skills training course, http: //www.UoLearn.com ) which is also
available as a video training course (http:
//www.bakerthompsonassoc.co.uk ). She is also the author of
Successful Minute Taking.
Speed Writing Skills Training Course: Speedwriting, a guide to
faster note taking, an easy to learn alternative to shorthand. Most
people need a note taking system for work or study but few people
have the time or inclination to spend a year or two learning
shorthand. This is the UK spelling version of the bestselling book
(for the US spelling version please use ISBN 9781849370110).
BakerWrite Speed Writing enables you to learn a new system in a
matter of hours and become proficient within weeks. This book is
laid out in 6 easy to follow lessons, that take about an hour each.
There are practical guided exercises, with full answers, in each
chapter and each session is rounded off with a dictation passage
(available from http://www.UoLearn.com). Save time and become more
efficient taking dictation, in meetings, on the telephone, in
lectures or interviews. No strange squiggles to learn - just
different ways to use the letters you already know. Your notes will
be easy to transcribe. Enhance your career with a new skill. Save
time by reducing your written text by about 33% - often more. Adapt
the system to suit your needs. Free downloadable dictionary and
workbook. A terrific opportunity to save time and change your
working practices - for the better! What do people think of this
speed writing system? "The principles are very easy to follow, and
I am already using it to take notes." "BakerWrite is the easiest
shorthand system I have come across. Having studied all the major
shorthand systems and even other speed writing courses, I find
BakerWrite a sheer delight." "I will use this system all the time."
"Your system is so easy to learn and use." "I will recommend this
course to everyone who takes notes." About the author - Heather
Baker Heather studied Pitman shorthand at school and then at
secretarial college in Salford, England where she also learnt
Pitman shorthand in French; she later learned Teeline shorthand and
now regularly teaches these. BakerWriteTM is based on her
experience with these systems and 22 years as a secretary and PA -
taking notes daily. She has been training and coaching secretaries,
PAs and administrators since 2000. Please note there is an
alternative edition of this book, Easy 4 Me 2 Learn Speed Writing.
About the author: Heather Baker Heather had over twenty years'
experience as a secretary and PA before setting up Baker Thompson
Associates Limited in 2000. The company specialises in the training
and development of secretarial and administrative staff,
www.bakerthompsonassoc.co.uk. She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to Personal Assistant to the Managing Director,
commuting regularly between their offices in Manchester and London.
She developed this speed writing system to fulfil a requirement by
many companies for a quick and easy way for their employees to take
notes. The course became very popular and she was often asked if
there was a book with the basics of the system - so here it is!
This system is a top best seller on Amazon. BakerWrite speedwriting
is also available to learn online at www.BakerWrite.com. Heather is
also the author of Successful Business Writing (9781849370714) and
Successful Minute Taking (9781849370387), available to order from
any bookshop and at www.uolearn.com Heather has been married to Ian
since 1979 and they have two daughters, Ailsa and Erin. This book
is dedicated to them with profound thanks for all their support
over the years. I am 51 years old and have been a secretary more or
less since I left school. I took the requisite Pitmans shorthand
course whilst at school and have never been able to understand it,
all those squiggles and lines. I have used my own speed writing
version of words through the years and have managed to get by (as
long as I dealt with the notes as soon as I had written them and
the dictator wasn't too quick - so it was half memory and half
being able to read my own shorthand version). But now, everything
is so clear and makes complete sense. I take your book on the train
every morning and even after the first reading it completely made
sense and I could even remember most of what I had read in the
first chapter and believe me my memory at retaining new info is not
as it used to be. Even when I was reading your abbreviations I was
able to see what they were in a lot of cases before I checked the
meaning. I am thoroughly enjoying learning a new skill from a book
that is so simple to understand and I have already started to
implement my new dictionary of words when taking notes. A great big
thank you for developing a system that is so easy to understand and
completely workable and I looking forward to showing off my new
skills when taking notes (which I will actually be able to
understand) at the next board meeting. Ann
Report Writing Skills Training Course How to write a report and
executive summary, and plan, design and present your report. An
easy format for writing business reports. Lots of exercises and
free downloadable workbook from www.uolearn.com. This book makes
report writing a step by step process for you to follow every time
you have a report to write. Margaret's understanding of how people
read and remember gives a unique view of the process of report
writing. This book brings you her tried and tested training
techniques to make planning, writing and presenting a report
straight forward. It's all about the reader. How to set objectives
using 8 simple questions. Exercises to help you enhance your
skills. Easy to follow flow chart giving a step by step method for
writing the report. Fun to use planning tools. Free downloadable
workbook available from http://www.uolearn.com. What is an
executive summary and how to write one. Types of reports and how to
structure them. How to layout the report. Help people remember what
they read. About the author - Dr Margaret Greenhall As a chemistry
lecturer Margaret helped her students learn study skills, including
report writing. She then moved to the University of Manchester
helping other lecturers to implement novel teaching and learning
methods. As well as her PhD in science, Margaret has also been
awarded a Masters in Education. In 2003 she started her own
business, training people in a wide range of skills, including
improve your memory, speed reading, mindmapping and report writing.
Her background in science brings a logical and simple approach to
her training and writing that gives very easy recipes for you to
follow. What do people think of Report Writing Skill Training
Course? Very useful, it has given me a great number of useful tips
and information. This will help me to organize and structure my
work in a logical way. I will now have a structure to use when
preparing future reports and I will feel much more confident in
doing this. I now understand how important preparation is when
writing a report. The list of eight questions is fantastic, I will
always use this for my reports from now on. Very informative and
useful. These techniques can be applied in my work straight away.
Extremely interesting and useful - vital preparation if you need to
write reports for work.
Speed Writing Skills Training Course: Speedwriting, a guide to
faster note taking, an easy to learn alternative to shorthand Most
people need a note taking system for work or study but few people
have the time or inclination to spend a year or two learning
shorthand. BakerWrite Speed Writing enables you to learn a new
system in a matter of hours and become proficient within weeks.
This book is laid out in 6 easy to follow lessons, that take about
an hour each. Practical guided exercises, with full answers, in
each chapter and each session is rounded off with a dictation
passage (available from http: //www.UoLearn.com) Save time and
become more efficient taking dictation, in meetings, on the
telephone, in lectures or interviews. No strange squiggles to learn
- just different ways to use the letters you already know. Your
notes will be easy to transcribe. A terrific opportunity to save
time and change your working practices - for the better What do
people think of this speed writing system? "The principles are very
easy to follow, and I am already using it to take notes."
"BakerWrite is the easiest shorthand system I have come across.
Having studied all the major shorthand systems and even other speed
writing courses, I find BakerWrite a sheer delight." "I will use
this system all the time." "Your system is so easy to learn and
use." Heather studied Pitman shorthand at school and then at
secretarial college in England; she later learned Teeline shorthand
and now regularly teaches these. BakerWriteTM is based on her
experience with these systems and 22 years as a secretary and PA -
taking notes daily. She has been training and coaching secretaries,
PAs and administrators since 2000. Please note there is an
alternative edition of this book, Easy 4 Me 2 Learn Speed Writing.
Heather had over twenty years' experience as a secretary and PA
before setting up Baker Thompson Associates Limited in 2000. The
company specializes in the training and development of secretarial
and administrative staff, www.bakerthompsonassoc.co.uk She now
travels all over the UK working with large and small companies to
enable their office staff and PAs to work more effectively. She
developed this speed writing system to fulfill a requirement by
many companies for a quick and easy way for their employees to take
notes. The course became very popular and she was often asked if
there was a book with the basics of the system - so here it is To
contact Heather please visit the speedwriting section of the
publishers' website, http: //www.UoLearn.com I am 51 years old and
have been a secretary more or less since I left school. I took the
requisite Pitmans shorthand course whilst at school and have never
been able to understand it, all those squiggles and lines. I have
used my own speed writing version of words through the years and
have managed to get by (as long as I dealt with the notes as soon
as I had written them and the dictator wasn't too quick - so it was
half memory and half being able to read my own shorthand version).
But now, everything is so clear and makes complete sense. I take
your book on the train every morning and even after the first
reading it completely made sense and I could even remember most of
what I had read in the first chapter and believe me my memory at
retaining new info is not as it used to be. Even when I was reading
your abbreviations I was able to see what they were in a lot of
cases before I checked the meaning. I am thoroughly enjoying
learning a new skill from a book that is so simple to understand
and I have already started to implement my new dictionary of words
when taking notes. A great big thank you for developing a system
that is so easy to understand and completely workable and I looking
forward to showing off my new skills when taking notes (which I
will actually be able to understand) at the next board meeting. Ann
Practical and Effective Performance Management. How excellent
leaders manage and improve their staff, employees and teams by
evaluation, appraisal and leadership for top performance and career
development. For line managers, team leaders and supervisors to
enhance their performance management skills. Effective, flexible
and creative performance management lies at the heart of excellent
leadership; which creates successful and innovative businesses.
This book is aimed at people who are line managers, team managers
or supervisors who really want to improve the way that they lead
and encourage their staff to perform at their best. It gives a
practical approach to solving real workplace issues with a step by
step guide to actions that will encourage excellent performance.
This book is aimed at line managers, team leaders and supervisors
who want to improve their team's performance by working towards
excellence with all members of their team. The book is accompanied
by a downloadable action planning workbook to help managers plan
and record their choices. This can be found at
http://www.uolearn.com 5 key ideas to help you understand
performance management. 4 step model for effective performance
management in real world situations. A large, wide ranging choice
of over 40 levers, tools that managers can use to improve
performance and opportunities in their teams. Key practical
research on performance management in organizations. How to
encourage the people who are already performing at their best and
how to help those who are struggling to achieve excellence.
Practical exercises and action planning for you to develop your
leadership skills. A toolbox of ideas and actions to help you
become an excellent leader. Praise for the performance management
book. 'It gave me practical tips which I can implement.' 'It gave
me the opportunity to focus and take on board information while
reflecting on my own practice.' 'I am really impressed with the
amount of information that is in this book. It feels well
researched and has been written by someone who has trained this in
the real world.' 'Steve's approach is to look holistically at
performance management - addressing all aspects of the performance
spectrum and linking models and theory with practical examples from
his extensive experience of working with organizations. Steve makes
performance management accessible and understandable, helping
managers to clearly identify how they can get the best out of their
people.' 'This should be rolled out to all managers in my
organization.' 'I wish I'd had this book 15 years ago. It is so
well written and has loads of practical advice for everyday
situations. I found it really helped me to reflect on my skills as
a manager.' Excellent and useful book.' Head of IT, Large
International Company. Steve Walker is a skilled and experienced
trainer, consultant and communicator. In a varied career he has
worked in the criminal justice system, in universities, for a small
consultancy firm and for the Lord Chancellor's department. Over the
last 15 years he has run his own consultancy, providing successful
help to a large range of organizations. In his work with
organizations and individuals Steve focuses on issues around
leadership, strategy, culture, performance, development and
teamwork, using a reflective and practical approach that brings the
best out of people. He is known for helping managers disentangle
knotty leadership issues and dilemmas, using relevant research,
experience, fresh ideas and clear analysis and sound communication.
In his work Steve's goal is to help people to work out specific
actions that they can take back to their real world and apply with
confidence, and he has a strong and successful track record in
this. This is a book with a difference, blending tried and tested
ideas with rugged, real world pragmatism to help all managers to
work on and improve the way that they manage the performance of
their staff and their teams. Steve Walker is a skilled and
experienced trainer, consultant and communicator. In a varied
career he has worked in the criminal justice system, in
universities, for a small consultancy firm and for the Lord
Chancellor's department. Over the last 15 years he has run his own
consultancy, providing successful help to a large range of
organizations, big and small, across sectors and covering a variety
of projects as well as developing other businesses. He is also
experienced in one to one coaching with managers. In his work with
organizations and individuals Steve focuses on issues around
leadership, strategy, culture, performance, development and
teamwork, using a reflective and practical approach that brings the
best out of people. He is known for helping managers disentangle
knotty leadership issues and dilemmas, using relevant research,
experience, fresh ideas and clear analysis and sound communication.
In his work Steve's goal is to help people to work out specific
actions that they can take back to their real world and apply with
confidence, and he has a strong and successful track record in
this. He is committed to an effective leadership approach that also
focuses on developing people and treating them with respect and
integrity. Steve has covered performance management at a number of
levels, from working with senior managers on improving performance
across the whole organization to helping team leaders with everyday
front line performance problems and opportunities. Steve always
takes a pragmatic approach to his work on performance management.
He makes sure that the advice and help that he gives are useful in
the everyday situations that managers find themselves. At the same
time he works with people in a considered and thoughtful way, using
up to date research to inform advice and actions. Steve is also
careful to take into account all of the complications in any issue
to make sure that solutions stick: no quick easy wins that lead
back to even worse problems. For some time Steve has been keen to
convert this work into a book on performance management that
captures his and hundreds of managers' experiences and then goes on
to offer real ways to tackle what can be horribly difficult issues.
This is a book with a difference, blending tried and tested ideas
with rugged, real world pragmatism to help all managers to work on
and improve the way that they manage the performance of their staff
and their teams.
Practical and Effective Performance Management How excellent
leaders manage and improve their staff, employees and teams by
evaluation, appraisal and leadership for top performance and career
development. For line managers, team leaders and supervisors to
enhance their performance management skills. Effective, flexible
and creative performance management lies at the heart of excellent
leadership; which creates successful and innovative businesses.
This book is aimed at people who are line managers, team managers
or supervisors who really want to improve the way that they lead
and encourage their staff to perform at their best. It gives a
practical approach to solving real workplace issues with a step by
step guide to actions that will encourage excellent performance.
This book is aimed at line managers, team leaders and supervisors
who want to improve their team's performance by working towards
excellence with all members of their team. The book is accompanied
by a downloadable action planning workbook to help managers plan
and record their choices. This can be found at
http://www.uolearn.com A rugged practical approach asking, What do
you need to change to get excellent performance from every
individual in your team? A" 5 key ideas to help you understand
performance management. 4 step model for effective performance
management in real world situations. A large, wide ranging choice
of over 40 levers, tools that managers can use to improve
performance and opportunities in their teams. Key practical
research on performance management in organisations. How to
encourage the people who are already performing at their best and
how to help those who are struggling to achieve excellence.
Practical exercises and action planning for you to develop your
leadership skills. A toolbox of ideas and actions to help you
become an excellent leader. Praise for the performance management
book. It gave me practical tips which I can implement.A" It gave me
the opportunity to focus and take on board information while
reflecting on my own practice.A" I am really impressed with the
amount of information that is in this book. It feels well
researched and has been written by someone who has trained this in
the real world.A " Steve's approach is to look holistically at
performance management - addressing all aspects of the performance
spectrum and linking models and theory with practical examples from
his extensive experience of working with organisations. Steve makes
performance management accessible and understandable, helping
managers to clearly identify how they can get the best out of their
people.A" This should be rolled out to all managers in my
organisation.A" I wish I'd had this book 15 years ago. It is so
well written and has loads of practical advice for everyday
situations. I found it really helped me to reflect on my skills as
a manager. Excellent and useful book.A" Head of IT, Large
International Company. Steve Walker is a skilled and experienced
trainer, consultant and communicator. In a varied career he has
worked in the criminal justice system, in universities, for a small
consultancy firm and for the Lord Chancellor's department. Over the
last 15 years he has run his own consultancy, providing successful
help to a large range of organisations, big and small, across
sectors and covering a variety of projects as well as developing
other businesses. He is also experienced in one to one coaching
with managers. In his work with organisations and individuals Steve
focuses on issues around leadership, strategy, culture,
performance, development and teamwork, using a reflective and
practical approach that brings the best out of people. He is known
for helping managers disentangle knotty leadership issues and
dilemmas, using relevant research, experience, fresh ideas and
clear analysis and sound communication. In his work Steve's goal is
to help people to work out specific actions that they can take back
to their real world and apply with confidence, and he has a strong
and successful track record in this. He is committed to an
effective leadership approach that also focuses on developing
people and treating them with respect and integrity. Steve has
covered performance management at a number of levels, from working
with senior managers on improving performance across the whole
organisation to helping team leaders with everyday front line
performance problems and opportunities. Steve always takes a
pragmatic approach to his work on performance management. He makes
sure that the advice and help that he gives are useful in the
everyday situations that managers find themselves. At the same time
he works with people in a considered and thoughtful way, using up
to date research to inform advice and actions. Steve is also
careful to take into account all of the complications in any issue
to make sure that solutions stick: no quick easy wins that lead
back to even worse problems. For some time Steve has been keen to
convert this work into a book on performance management that
captures his and hundreds of managers' experiences and then goes on
to offer real ways to tackle what can be horribly difficult issues.
This is a book with a difference, blending tried and tested ideas
with rugged, real world pragmatism to help all managers to work on
and improve the way that they manage the performance of their staff
and their teams.
Successful business writing. How to write business letters, emails,
reports, minutes and for social media. Improve your English writing
and grammar. Improve your writing skills. A Skills Training Course.
Lots of exercises and free downloadable workbook. Dramatic changes
in technology in the workplace mean we write so much more than we
used to. It is vital to be able to express ourselves in a
professional manner. This book enables you to plan, prepare and
express your thoughts in a clear and persuasive way. This is the UK
spelling version of this book. For the American spelling use ISBN
978-1-84937-074-5. The book is a course to help you practise the
skills as you work through it. There is also a downloadable
workbook available at http://www.uolearn.com . You will be able to
achieve improved results through thinking about the purpose of the
communication, get what you want by identifying the background and
needs of your reader. You will be able to create successful text
for emails, letters, minutes, reports, brochures, websites, tenders
and social media. Ensure your organisation's good image by knowing
how to proofread successfully and gain techniques to prepare
thoroughly. You will learn how to write effective communications
that persuade people to help you and create excellent impressions
with well formatted documents. You will learn how to avoid common
mistakes of business writing and there are plenty of exercises to
help you improve. There are sample letters and emails and, of
course, plenty of grammar and punctuation. Heather is passionate
about the English language and its evolution in business. She is a
keen supporter of the Plain English Campaign and wants to bring
business writing into the 21st century whilst maintaining excellent
standards. Praise for business writing success: 'The course gave me
a boost of confidence that shows I am capable of drafting letters.'
'I learnt such a lot from the course, I take a bit longer over
everything I write now, but it is amazing the difference if you
change the 'tone' of the message.' 'I feel a lot more confident
using punctuation. I found the course interesting and everything is
explained clearly.' 'I learnt how to deliver bad news with a
positive spin.' 'It is all great and adaptable for my role.' 'I
particularly found the practising of email writing and feedback
given was incredibly helpful.' 'I thought this was focussed and
incredibly useful. The methods, hints and tips which I learned will
enable me to improve the quality of my work.' I would certainly
recommend it to others.' 'Extremely informative.' 'It is fantastic
and has helped me improve my writing skills.' About the author:
Heather Baker Heather had over twenty years' experience as a
secretary and PA before setting up Baker Thompson Associates
Limited in 2000. The company specialises in the training and
development of secretarial and administrative staff
(www.bakerthompsonassoc.co.uk). She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to personal assistant to the managing director,
commuting regularly between their offices in Manchester and London.
Heather conceived the speedwriting system BakerWrite and wrote a
best selling book based on this system (Speed Writing skills
training course, http://www.UoLearn.com ) which is also available
as a video training course (http://www.bakerthompsonassoc.co.uk ).
She is the author of Successful Minute Taking.
Successful Minute Taking - Meeting the Challenge I'd rather throw
myself downstairs - That was how I used to feel about minute
taking; this book is for those among you who feel the same. It is
aimed at secretaries, PAs and administrators and covers the issues
that worry them. These are based on the things that worried me and
that have worried my hundreds of delegates over the last 10 years.
This book is easy to read and has lots of exercises to help you
develop your skills. It has advice on note taking, summarising,
preparing agendas, becoming more confident in your role, working
with the chair, writing skills, listening skills and the difference
between making notes at the meeting and writing the minutes. There
is a useful list of the order of tasks and a checklist with
timings. There is a free downloadable booklet with all the
exercises in it for you. The author, Heather, has experience not
only of undertaking the role of secretary and PA but she also has
10 years' experience in training other people to use the skills she
has and she shares all of this experience in this book. If you want
to learn how to take minutes with ease then this is the book for
you. About the author - Heather Baker Heather had over twenty
years' experience as a secretary and PA before setting up Baker
Thompson Associates Limited in 2000. The company specialises in the
training and development of secretarial and administrative staff
(www.bakerthompsonassoc.co.uk). She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to Personal Assistant to the Managing Director,
commuting regularly between their offices in Manchester and London.
Heather conceived the speedwriting system BakerWrite and wrote the
text book based on this system, see www.uolearn.com She has trained
hundreds of people all over the world in how to take minutes and
she has converted her extensive knowledge into this book. Heather
has been married to Ian since 1979 and they have two daughters,
Ailsa and Erin. This book is dedicated to them with profound thanks
for all their support over the years. What do people think? "I had
a real phobia about minute taking and was dreading today, but
you've really taken away my fear. It's all fallen into place."
Beverley, Leeds "One of the best facilitators ever - quite clearly
Heather had an extensive knowledge of the skills needed and she
wanted to share best practice. Everyone had a part to play and felt
confident enough to ask and contribute whatever their level of
expertise. Heather was very approachable." "This was excellent and
clearly met all of its objectives. The course was well planned and
the subject matter presented in a clear, logical and interesting
way." "Heather had very good subject knowledge and is a very good
trainer. She used a number of different teaching methods and was
excellent at putting the group at ease; everyone joined in."
Committee servicing and minute taking for Leeds Metropolitan
University "I'm fairly comfortable with taking minutes, but find I
write a lot of notes in the meeting which probably aren't
necessary. I've learnt how to condense effectively." "Heather was
very practical and helpful; understood the reality of taking
minutes and not just the theory!" Minute taking for RiverStone
Management Limited "I enjoyed the course and found it relevant to
my needs. The trainer was helpful and able to answer questions. She
obviously enjoys her work and conveys her enthusiasm to delegates."
"I found the course really useful and the style/delivery very easy
to follow/understand." Minute taking for Yorkshire Television
Easy 4 Me 2 Learn Writing Meeting Minutes and Agendas. I'd rather
throw myself downstairs - That was how I used to feel about minute
taking; this book is for those among you who feel the same. It is
aimed at secretaries, PAs and administrators and covers the issues
that worry them. These are based on the things that worried me and
that have worried my hundreds of delegates over the last 10 years.
This book is easy to read and has lots of exercises to help you
develop your skills. It has advice on note taking, summarising,
preparing agendas, becoming more confident in your role, working
with the chair, writing skills, listening skills and the difference
between making notes at the meeting and writing the minutes. There
is a useful list of the order of tasks and a checklist with
timings. There is a free downloadable booklet with all the
exercises in it for you. The author, Heather, has experience not
only of undertaking the role of secretary and PA but she also has
10 years' experience in training other people to use the skills she
has and she shares all of this experience in this book. If you want
to learn how to take minutes with ease then this is the book for
you. About the author - Heather Baker Heather had over twenty
years' experience as a secretary and PA before setting up Baker
Thompson Associates Limited in 2000. The company specialises in the
training and development of secretarial and administrative staff
(www.bakerthompsonassoc.co.uk). She now travels all over the UK
working with large and small companies to enable their office staff
and PAs to work more effectively and efficiently. She also delivers
courses in the Middle and Far East. Heather is a Certified NLP
Practitioner. She worked for ICI Pharmaceuticals (now AstraZeneca)
and Hewlett Packard; she spent 5 years in France working for the
Commercial Director of Cognac Hine and then 10 years with Granada
Media working up to Personal Assistant to the Managing Director,
commuting regularly between their offices in Manchester and London.
Heather conceived the speedwriting system BakerWrite and wrote the
text book based on this system, see www.uolearn.com She has trained
hundreds of people all over the world in how to take minutes and
she has converted her extensive knowledge into this book. Heather
has been married to Ian since 1979 and they have two daughters,
Ailsa and Erin. This book is dedicated to them with profound thanks
for all their support over the years. What do people think? "I had
a real phobia about minute taking and was dreading today, but
you've really taken away my fear. It's all fallen into place."
Beverley, Leeds "One of the best facilitators ever - quite clearly
Heather had an extensive knowledge of the skills needed and she
wanted to share best practice. Everyone had a part to play and felt
confident enough to ask and contribute whatever their level of
expertise. Heather was very approachable." "This was excellent and
clearly met all of its objectives. The course was well planned and
the subject matter presented in a clear, logical and interesting
way." "Heather had very good subject knowledge and is a very good
trainer. She used a number of different teaching methods and was
excellent at putting the group at ease; everyone joined in."
Committee servicing and minute taking for Leeds Metropolitan
University "I'm fairly comfortable with taking minutes, but find I
write a lot of notes in the meeting which probably aren't
necessary. I've learnt how to condense effectively." "Heather was
very practical and helpful; understood the reality of taking
minutes and not just the theory!" Minute taking for RiverStone
Management Limited "I enjoyed the course and found it relevant to
my needs. The trainer was helpful and able to answer questions. She
obviously enjoys her work and conveys her enthusiasm to delegates."
"I found the course really useful and the style/delivery very easy
to follow/understand." Minute taking for Yorkshire Television
|
You may like...
Marlowe
Avraham Oz
Hardcover
R3,221
Discovery Miles 32 210
|