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How do we create value for ourselves and others while at the same
time participating in today's free market economy? How do we
produce results while at the same time developing relationships
where we take care of each other in the process? Today, instead of
productively and joyfully engaging with broad networks of people,
we are increasingly stressed by our working relationships. With
networked technology, disconnecting is becoming increasingly more
difficult. In order to build productive and trusting relationships,
we must learn skills that will enable us to build trust, coordinate
our commitments more effectively, listen to each other and build
networks of commitments for the sake of producing value for
ourselves, for our families, for the organizations in which we
participate, for our communities, and for our world as a whole. The
essays in this collection offer a framework for developing more
effective, productive relationships in the workplace or in any
context where a person must coordinate with others to make
something happen. The essays describe how to effectively make
commitments that allow us to create something of value. Describing
Flores' network of commitments/conversations for action framework,
a framework that has been cited in more than three thousand books,
the author paints a vivid view of language as action rather than
just words that transfer information from one place (the speaker)
to another (the listener). When people engage in conversations,
commitments are made, and spaces of possibilities are opened up.
Therefore, the theme is of "instilling a culture of commitment" in
our working relationships, allowing us to focus on what we are
creating of value together rather than the ongoing stress of
attempting to calculate tradeoffs of individual interests. Edited
by Maria Flores Letelier, it was Maria's mission to make available
works that had rested as private papers in hard copy form only for
twenty to thirty years. She selected and edited a group of essays
and placed them in an effective order for the reader.
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