Sick of Rude Customers? Read this Hilarious Rant Comedic Fun for the Salesperson residing in Customer Service Hell. It's manners and mayhem as stand-up comic, Roxy Rich meets Emily Post in this charming little rule book about shopping. Roxy brings her own brand of comedy to the laws of fashion by milking every ounce of humor gleaned from her life as a Boutique Girl. Find out what a salesperson really wants to say but can't or she would get fired Only a comedian could get away with what's in this book. Strap on your seat belt for this wild ride through clients, catastrophes and the "Customer Code." The book is set in a boutique, but "The Code" translates to the general public in a customer/sales environment. Roxy does Retail is large print, written in an easy to read, fun, fast-paced style designed to enlighten and entertain. It's a straight up slam on bad customer behavior If you work retail or customer service (waiter/bartender/cashier, etc) you'll love it.