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"Misadventures in Health Care: Inside Stories" presents an
alternative approach to attributing the cause of medical error
solely to the health care provider. That alternative, the systems
approach, pursues why an incident occurs in terms of factors in the
context of care that affect the care provider to induce an error.
The basis for this approach is the fact that an error is an act, an
act is behavior, and behavior is a function of the person
interacting with the environment. Eleven vignettes illustrate the
importance of the systems approach by describing health care
incidents from the perspective of the care providers--the
perspective that can identify the factors that actually affect the
provider. These stories provide general readers with opportunities
to apply their knowledge in analyzing incidents to identify
error-inducing factors.
This book is important reading for policymakers, researchers and
practitioners in law and in all medical specialties, and
professionals in the social sciences, human factors, and
engineering. In addition to sensitizing the reader to the
importance of contextual factors in error, "Misadventures in Health
Care" is a case study reference to supplement texts in professional
schools such as law and medicine, as well as the full range of
academic disciplines. It also is important reading for the general
public because it presents an approach for addressing a very
pressing social problem-- that of misadventures in health
care.
Misadventures in Health Care: Inside Stories presents an
alternative approach to attributing the cause of medical error
solely to the health care provider. That alternative, the systems
approach, pursues why an incident occurs in terms of factors in the
context of care that affect the care provider to induce an error.
The basis for this approach is the fact that an error is an act, an
act is behavior, and behavior is a function of the person
interacting with the environment. Eleven vignettes illustrate the
importance of the systems approach by describing health care
incidents from the perspective of the care providers--the
perspective that can identify the factors that actually affect the
provider. These stories provide general readers with opportunities
to apply their knowledge in analyzing incidents to identify
error-inducing factors. This book is important reading for
policymakers, researchers and practitioners in law and in all
medical specialties, and professionals in the social sciences,
human factors, and engineering. In addition to sensitizing the
reader to the importance of contextual factors in error,
Misadventures in Health Care is a case study reference to
supplement texts in professional schools such as law and medicine,
as well as the full range of academic disciplines. It also is
important reading for the general public because it presents an
approach for addressing a very pressing social problem-- that of
misadventures in health care.
This edited collection of articles addresses aspects of medical
care in which human error is associated with unanticipated adverse
outcomes. For the purposes of this book, human error encompasses
mismanagement of medical care due to:
* inadequacies or ambiguity in the design of a medical device or
institutional setting for the delivery of medical care;
* inappropriate responses to antagonistic environmental conditions
such as crowding and excessive clutter in institutional settings,
extremes in weather, or lack of power and water in a home or field
setting;
* cognitive errors of omission and commission precipitated by
inadequate information and/or situational factors -- stress,
fatigue, excessive cognitive workload.
The first to address the subject of human error in medicine, this
book considers the topic from a problem oriented, systems
perspective; that is, human error is considered not as the source
of the problem, but as a flag indicating that a problem exists. The
focus is on the identification of the factors within the system in
which an error occurs that contribute to the problem of human
error. As those factors are identified, efforts to alleviate them
can be instituted and reduce the likelihood of error in medical
care.
Human error occurs in all aspects of human activity and can have
particularly grave consequences when it occurs in medicine. Nearly
everyone at some point in life will be the recipient of medical
care and has the possibility of experiencing the consequences of
medical error. The consideration of human error in medicine is
important because of the number of people that are affected, the
problems incurred by such error, and the societal impact of such
problems. The cost of those consequences to the individuals
involved in medical error, both in the health care providers'
concern and the patients' emotional and physical pain, the cost of
care to alleviate the consequences of the error, and the cost to
society in dollars and in lost personal contributions, mandates
consideration of ways to reduce the likelihood of human error in
medicine.
The chapters were written by leaders in a variety of fields,
including psychology, medicine, engineering, cognitive science,
human factors, gerontology, and nursing. Their experience was
gained through actual hands-on provision of medical care and/or
research into factors contributing to error in such care. Because
of the experience of the chapter authors, their systematic
consideration of the issues in this book affords the reader an
insightful, applied approach to human error in medicine -- an
approach fortified by academic discipline.
This edited collection of articles addresses aspects of medical
care in which human error is associated with unanticipated adverse
outcomes. For the purposes of this book, human error encompasses
mismanagement of medical care due to:
* inadequacies or ambiguity in the design of a medical device or
institutional setting for the delivery of medical care;
* inappropriate responses to antagonistic environmental conditions
such as crowding and excessive clutter in institutional settings,
extremes in weather, or lack of power and water in a home or field
setting;
* cognitive errors of omission and commission precipitated by
inadequate information and/or situational factors -- stress,
fatigue, excessive cognitive workload.
The first to address the subject of human error in medicine, this
book considers the topic from a problem oriented, systems
perspective; that is, human error is considered not as the source
of the problem, but as a flag indicating that a problem exists. The
focus is on the identification of the factors within the system in
which an error occurs that contribute to the problem of human
error. As those factors are identified, efforts to alleviate them
can be instituted and reduce the likelihood of error in medical
care.
Human error occurs in all aspects of human activity and can have
particularly grave consequences when it occurs in medicine. Nearly
everyone at some point in life will be the recipient of medical
care and has the possibility of experiencing the consequences of
medical error. The consideration of human error in medicine is
important because of the number of people that are affected, the
problems incurred by such error, and the societal impact of such
problems. The cost of those consequences to the individuals
involved in medical error, both in the health care providers'
concern and the patients' emotional and physical pain, the cost of
care to alleviate the consequences of the error, and the cost to
society in dollars and in lost personal contributions, mandates
consideration of ways to reduce the likelihood of human error in
medicine.
The chapters were written by leaders in a variety of fields,
including psychology, medicine, engineering, cognitive science,
human factors, gerontology, and nursing. Their experience was
gained through actual hands-on provision of medical care and/or
research into factors contributing to error in such care. Because
of the experience of the chapter authors, their systematic
consideration of the issues in this book affords the reader an
insightful, applied approach to human error in medicine -- an
approach fortified by academic discipline.
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