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The authors of this book analyze the influence of specific everyday
life situations and contexts on the emotional state of people and
the ways in which this can impact measurements of user experience.
The book anticipates a future in which products and machines know
how we feel and adapt to the feelings they sense (music systems
that effectively enhance our current mood with a personalized
choice of music, computer dialogues that avoid upcoming
frustration, and photo cameras that take pictures whenever we're
excited). In all these situations, knowledge of the emotional state
of the user is prime information. A previous book published in the
Philips Research Book Series, "Probing Experience", illustrated
ways to evaluate the user experience through behavioural and
physiological parameters. The present book focuses on the influence
of context in these measurements. The everyday-life contexts of
future products and machines will be always specific, especially in
comparison to the standard laboratory situation. Context can impact
the experience measurements and influence the occurrence and
characteristics of certain signals. On the other hand, independent
knowledge of the context could be very valuable for the
interpretation of experience measurements. This book provides an
overview of the present knowledge on the impact of context, and
advocates the need for a joint understanding of its role in the
measurement of experience. The authors comprise many experienced
researchers on this topic with a wide variety of backgrounds,
including business and academia, covering a broad range of context
situations.
The authors of this book analyze the influence of specific everyday
life situations and contexts on the emotional state of people and
the ways in which this can impact measurements of user experience.
The book anticipates a future in which products and machines know
how we feel and adapt to the feelings they sense (music systems
that effectively enhance our current mood with a personalized
choice of music, computer dialogues that avoid upcoming
frustration, and photo cameras that take pictures whenever we're
excited). In all these situations, knowledge of the emotional state
of the user is prime information. A previous book published in the
Philips Research Book Series, "Probing Experience," illustrated
ways to evaluate the user experience through behavioural and
physiological parameters. The present book focuses on the influence
of context in these measurements. The everyday-life contexts of
future products and machines will be always specific, especially in
comparison to the standard laboratory situation. Context can impact
the experience measurements and influence the occurrence and
characteristics of certain signals. On the other hand, independent
knowledge of the context could be very valuable for the
interpretation of experience measurements. This book provides an
overview of the present knowledge on the impact of context, and
advocates the need for a joint understanding of its role in the
measurement of experience. The authors comprise many experienced
researchers on this topic with a wide variety of backgrounds,
including business and academia, covering a broad range of context
situations.
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