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With communication and relationships at the core of social work,
this book reveals the way it is foremost a practice that becomes
reality in dialogue, illuminating some of the profession's key
dilemmas. Applied discourse studies illustrate the importance of
talk and interaction in the construction of everyday and
institutional life. This book provides a detailed review and
illustration of the contribution of discourse approaches and
studies on professional interaction to social work. Concentrating
on how social workers carry out their work in everyday
organisational encounters with service users and colleagues, each
chapter uses case studies analysing real-life social work
interactions to explore a concept that has relevance both in
discursive studies and in social work. The book thus demonstrates
what detailed discursive studies on interaction can add to
professional social work theories and discussions. Chapters on
categorization, accountability, boundary work, narrative,
advice-giving, resistance, delicacy and reported speech, review the
literature and discuss how the concept has been developed and how
it can be applied to social work. The book encourages professional
reflection and the development of rigorous research methods, making
it particularly appropriate for postgraduate and post-qualifying
study in social work where participants are encouraged to examine
their own professional practice. It is also essential reading for
social work academics and researchers interested in language,
communication and relationship-based work and in the study of
professional practices more generally.
With communication and relationships at the core of social work,
this book reveals the way it is foremost a practice that becomes
reality in dialogue, illuminating some of the profession's key
dilemmas. Applied discourse studies illustrate the importance of
talk and interaction in the construction of everyday and
institutional life. This book provides a detailed review and
illustration of the contribution of discourse approaches and
studies on professional interaction to social work. Concentrating
on how social workers carry out their work in everyday
organisational encounters with service users and colleagues, each
chapter uses case studies analysing real-life social work
interactions to explore a concept that has relevance both in
discursive studies and in social work. The book thus demonstrates
what detailed discursive studies on interaction can add to
professional social work theories and discussions. Chapters on
categorization, accountability, boundary work, narrative,
advice-giving, resistance, delicacy and reported speech, review the
literature and discuss how the concept has been developed and how
it can be applied to social work. The book encourages professional
reflection and the development of rigorous research methods, making
it particularly appropriate for postgraduate and post-qualifying
study in social work where participants are encouraged to examine
their own professional practice. It is also essential reading for
social work academics and researchers interested in language,
communication and relationship-based work and in the study of
professional practices more generally.
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