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This book presents lectures given at the 8th International Workshop
on Spoken Dialog Systems. As agents evolve in terms of their
ability to carry on a dialog with users, several qualities are
emerging as essential components of a successful system. Users do
not carry on long conversations on only one topic-they tend to
switch between several topics. Thus the authors are observing the
emergence of multi-domain systems that enable users to seamlessly
hop from one domain to another. The systems have become active
social partners. Accordingly, work on social dialog has become
crucial to active and engaging human-robot/agent interaction. These
new systems call for a coherent framework that guides their actions
as chatbots and conversational agents. Human-Robot/Agent assessment
mechanisms naturally lend themselves to this task. As these systems
increasingly assist humans in a multitude of tasks, the ethics of
their existence, their design and their interaction with users are
becoming crucial issues. This book discusses the essential players
and features involved, such as chat-based agents, multi-domain
dialog systems, human-robot interaction, social dialog policy, and
advanced dialog system architectures.
This book presents lectures given at the 8th International Workshop
on Spoken Dialog Systems. As agents evolve in terms of their
ability to carry on a dialog with users, several qualities are
emerging as essential components of a successful system. Users do
not carry on long conversations on only one topic-they tend to
switch between several topics. Thus the authors are observing the
emergence of multi-domain systems that enable users to seamlessly
hop from one domain to another. The systems have become active
social partners. Accordingly, work on social dialog has become
crucial to active and engaging human-robot/agent interaction. These
new systems call for a coherent framework that guides their actions
as chatbots and conversational agents. Human-Robot/Agent assessment
mechanisms naturally lend themselves to this task. As these systems
increasingly assist humans in a multitude of tasks, the ethics of
their existence, their design and their interaction with users are
becoming crucial issues. This book discusses the essential players
and features involved, such as chat-based agents, multi-domain
dialog systems, human-robot interaction, social dialog policy, and
advanced dialog system architectures.
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