This book explores: ·       What is meant by communication skills ·       What communication skills are ·       What they look like in practice ·       The differences in communicating with service users and professionals, such as children, guardians, peers and emergency workers ·       Why they are important This book includes a wide range of theories, multiple case studies, reflective tasks and exercises. It will develop your critical thinking and reflection skills, and help you develop your own communication style. Presented in a chronological style which acts as a working tool that you can dip into and out of. Each chapter is structured in a way that encourages you to build on your knowledge, so it begins by taking you right back to basics to learn core theory and practice techniques before getting you to critically reflect on the use of different skills in different setting and with different service user groups. The end of chapter skills audits help you to reflect on what you have learnt, what your strengths are and what you need to work on more. 

Young readers love laughing away their worries with Scaredy Squirrel! This anxious little fella's new graphic chapter book series is perfect for fans of Narwhal and Jelly and Pizza and Taco. In this NUTTY ADVENTURE, Scaredy is in for a big surprise.... And Scaredy does NOT like surprises. He is a squirrel who likes a schedule, predictability, nothing unexpected. So, what's inside the mysterious crate? Turns out it's a POOL! Scaredy imagines sharks, eels, and algae! He prepares safety rules! Luckily his friends Ivy, Timber, and newcomer Rash are happy to remind him of another important rule...having fun!

Scaredy Squirrel never leaves his nut tree. It's way too dangerous out there. He could encounter tarantulas, green Martians or killer bees. But in his tree, every day is the same and if danger comes along, he's well-prepared. Scaredy Squirrel's emergency kit includes antibacterial soap, Band-Aids and a parachute. Day after day he watches and waits, and waits and watches, until one day ... his worst nightmare comes true! Scaredy suddenly finds himself out of his tree, where germs, poison ivy and sharks lurk. But as Scaredy Squirrel leaps into the unknown, he discovers something really uplifting ...

Young readers love laughing away their worries with Scaredy Squirrel! This anxious little fella's new graphic chapter book series is perfect for fans of Narwhal and Jelly and Pizza and Taco. In this NUTTY ADVENTURE, Scaredy is in for a big surprise.... And Scaredy does NOT like surprises. He is a squirrel who likes a schedule, predictability, nothing unexpected. So, what's inside the mysterious crate? Turns out it's a POOL! Scaredy imagines sharks, eels, and algae! He prepares safety rules! Luckily his friends Ivy, Timber, and newcomer Rash are happy to remind him of another important rule...having fun!

Chester's finally ready to write his own masterpiece - he just needs to get Melanie Watt out of the way! A wry take on the creative process and how good stories are constructed. When Chester (the cat) announces he's taking over for Melanie Watt on this book due to some technical difficulties, Melanie begs to differ. She tells him that no one will want to publish his messy book. And she demands that he return her supplies so she can get to work. Chester insists he can create the best, most original story anyone has ever read in their entire nine lives. Will the real author and illustrator have the last laugh after all?

This book explores: ·       What is meant by communication skills ·       What communication skills are ·       What they look like in practice ·       The differences in communicating with service users and professionals, such as children, guardians, peers and emergency workers ·       Why they are important This book includes a wide range of theories, multiple case studies, reflective tasks and exercises. It will develop your critical thinking and reflection skills, and help you develop your own communication style. Presented in a chronological style which acts as a working tool that you can dip into and out of. Each chapter is structured in a way that encourages you to build on your knowledge, so it begins by taking you right back to basics to learn core theory and practice techniques before getting you to critically reflect on the use of different skills in different setting and with different service user groups. The end of chapter skills audits help you to reflect on what you have learnt, what your strengths are and what you need to work on more. 

Scaredy Squirrel never leaves his nut tree. It's way too dangerous out there. He could encounter tarantulas, green Martians or killer bees. But in his tree, every day is the same and if danger comes along, he's well-prepared. Scaredy Squirrel's emergency kit includes antibacterial soap, Band-Aids and a parachute. Day after day he watches and waits, and waits and watches, until one day ... his worst nightmare comes true! Scaredy suddenly finds himself out of his tree, where germs, poison ivy and sharks lurk. But as Scaredy Squirrel leaps into the unknown, he discovers something really uplifting ...

The bestselling author-illustrator and creator of publishing sensation Scaredy Squirrel presents a character you just can't say "no" to: salesman Mr. Al Foxword. Al can sell anything. You can't help but be impressed by his lineup of satisfied customers: he's sold an icebox to a penguin, an umbrella to a fish and a dirt vacuum to a mole. Al knows you're looking for a great book, and this is your lucky day. Say goodbye to books that leave you bored and uninspired. Research shows that 100 percent of Al's customers notice a dramatic increase in happiness after buying his book. Not totally convinced yet? Just when you think you're ready to close the book on this relentless salesman, he comes up with a clever tactic that you simply can't refuse. The retro design and the sheer absurdity of Foxword's powers of persuasion make for an off-the-wall picture book with major crossover appeal that pokes fun at our hard-sell society.

The time is now for this anxious little guy: Meet Scaredy Squirrel in his brand-new graphic novel series! He's funnier (and scared-ier) than ever, and perfect for readers of Narwhal and Jelly. Scaredy is happy to stay in his nut tree. Why would he ever leave? The outside is filled with dangers. Like aliens! And dust! And a certain fluffy bunny who likes to pop up! But things don't always go as planned, even for a super-prepared squirrel. When he has to venture out of his tree and onto the ground, Scaredy panics and plays dead . . . but maybe the fluffy bunny's not so scary after all? In a nutshell, Scaredy might just make a new friend, if he is brave enough. . . .

Hooray! You're finally here! But where were you? A bunny bounces through a range of emotions in this hilarious picture book about how difficult it is to wait. At first it's ecstatic that you, the reader, have arrived. But then it lets you know that waiting for you took too long, was way too boring, and even became insulting. The bunny is ready to forgive everything if you'll promise to stay. Just hold on one second-it needs to take a phone call. Wait! Come back! Where are you going? This funny, energetic, in-your-face story is just right for anyone who needs to practice a little patience, or for welcoming a new friend, student, or family member.

Scaredy never sleeps -- sleep might mean bad dreams about dragons, ghosts, vampire bats and polka-dot monsters. Our wide-eyed hero has a plan: stay awake all night, every night. Between counting stars, playing cymbals and making scrapbooks, he does a good job of avoiding dreamland. With exhaustion taking its toll, Scaredy comes face-to-face with an alarming horoscope prediction: All his dreams are about to come true He must prepare for the worst and his Bad Dream Action Plan includes a fire extinguisher to snuff out dragons and a fan to blast away ghosts. But when disaster strikes, will Scaredy survive this ordeal? Will he thank his lucky stars? Will he find sweet dreams? Scaredy Squirrel at Night tackles a fear everyone -- and especially the young -- can relate to. It's a bedtime story to make light of kids' fear of the dark and a fable for our sleep-deprived society.

That lovable little worrywart is back. And he's as scaredy as ever! In his latest adventure, Scaredy Squirrel sets out to make The Perfect Friend. And once he's spotted a perfectly safe candidate (with no teeth), Scaredy's ready. Armed with a name tag, mittens, a mirror and a lemon, he's prepared to make The Perfect First Impression. But just when every detail is under control, Scaredy's Action Plan takes a surprising --- and ?toothy? --- turn. Will he survive this ordeal? Will he find his kindred spirit? Will he discover the true meaning of friendship? Read Scaredy's nutty story to find out ...

We know by now that Scaredy Squirrel only feels safe when he's at home in his nut tree, with his defenses, his emergency kit and his back-up plans at the ready. So even though the sun is shining and it's time for a vacation, Scaredy does not want to go to the beach - that vast, frightening place where a squirrel could get stranded. Instead, Scaredy builds his own safe beach getaway under his nut tree. Still, the lure of the genuine beach is strong - even a dedicated homebody such as Scaredy can't resist it forever. Can his back-up plans save him from its perils?

Scaredy never sleeps --- sleep might mean bad dreams about dragons, ghosts, vampire bats and polka-dot monsters. Our wide-eyed hero has a plan: stay awake all night, every night. Between counting stars, playing cymbals and making scrapbooks, he does a good job of avoiding dreamland. With exhaustion taking its toll, Scaredy comes face-to-face with an alarming horoscope prediction: All his dreams are about to come true! He must prepare for the worst and his Bad Dream Action Plan includes a fire extinguisher to snuff out dragons and a fan to blast away ghosts. But when disaster strikes, will Scaredy survive this ordeal? Will he thank his lucky stars? Will he find sweet dreams? Scaredy Squirrel at Night tackles a fear everyone --- and especially the young --- can relate to. It's a bedtime story to make light of kids' fear of the dark and a fable for our sleep-deprived society.

Chester is more than a picture book. It is a story told, and retold, by dueling author-illustrators. M?lanie Watt starts out with the story of a mouse in a house. Then M?lanie's cat, Chester, sends the mouse packing and proceeds to cover the pages with rewrites from his red marker, and the gloves are off. M?lanie and her mouse won't take Chester's antics lying down. And Chester is obviously a creative powerhouse with confidence to spare. Where will this war of the picture-book makers lead? Is it a one-way ticket to Chesterville, or will M?lanie get her mouse production off the ground?

In the fifth book, Scaredy Squirrel plans his own birthday and surprise ... things get very crowded. Scaredy Squirrel is planning his own birthday party for one ? but despite his detailed plans, things get out of control when the party animals arrive. He's back Scaredy Squirrel, the loveable worrywart, returns for another nutty adventure. Scaredy never plans big birthday parties. He'd rather celebrate alone quietly in the safety of his nut tree and avoid those pesky party animals (ants, clownfish, ponies and Bigfoot). When all his excessive plans are thrown up in the air like confetti, will Scaredy play dead and cancel? Or will he face the music?