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The forces of uncertainty, globalization, the networked enterprise,
Web 2.0, privacy, "big data," and shifting demographics have
dramatically transformed corporate communication strategy and
practice. Now more than ever, it is more complex, strategic, and
essential to the organization's survival. Corporate Communication:
Transformation of Strategy and Practice examines, analyzes, and
illustrates the practice of corporate communication as it changes
in response to increasing global changes. It builds on the authors'
2010 Corporate Communication: Strategic Adaptation for Global
Practice, as well as their 2015 Corporate Communication: Critical
Business Asset for Strategic Global Change. This book analyzes and
illuminates the major communication needs in rapidly evolving
organizations: the contemporary communication environment; the
importance and impact of intangibles-corporate sustainability,
identity, culture, valuation, crisis prevention; the transformation
of the media environment; the transformation of the concept of
decision-making; the importance of demographics and
multigenerational audiences; and technical, geopolitical, economic,
and socio-cultural uncertainty. These are significant forces that
can potentially augment or diminish an organization's value.
Since 2008 the world has experienced the meltdown of its financial
markets, followed by a devastating and protracted global recession,
as well as numerous regional armed conflicts. Professionals in
multi-national corporations face the challenges of a rapidly
changing global economy, a revolution in communication channels
fueled by digital media, a substantially transformed understanding
of what a 21St Century corporation stands for -- all in an
environment of financial, political, and social uncertainty. It is
in that spirit that this book looks at successful pathways, and
ways of thinking, for people working and managing in a global
environment. Knowledge of the people, organizations and companies
you work with is essential. Becoming acquainted and eventually
immersed in the history, geography, values, traditions, taboos,
mindset, prejudices, and legal systems of someone else is an
essential step to successful relationships with people from other
parts of the world. Knowledge of the culture and management
practices of their company is the second step toward success -- how
they make decisions; how they organize; how they work together; how
they view the outside world; how they tolerate risk; how they
settle disagreements; how they run meetings; how they view time;
how they demonstrate their mission and values. The ability to work
and manage in a global environment is a great benefit to your
company. Understanding of the global environment empowers you and
your company with the confidence to compete with world-class
companies. Understanding other cultures and people gives managers
and executives the confidence to work faster, smarter, and more
efficiently and ultimately more profitably.
The chief communication officer at a Fortune 500, multi-national
corporation today faces the challenges of a rapidly changing global
economy, a revolution in communication channels fueled by the
Internet, and a substantially transformed understanding of what a
21st century corporation stands for. This book investigates these
forces and the specific communication challenges that they pose for
the global corporation. Examining these forces and how they are
interrelated should offer insights and strategies for students of
the corporate communication discipline and business leaders to help
them deploy effective communication as a strategic business asset
in the contemporary global economy.This book focuses on the process
of communication in a corporate context; and explores, analyzes,
integrates, and applies the theory, practice, and functions of
corporate communication. The combination of a theoretical framework
for understanding how these forces influence corporate
communication with practical guidelines for effective communication
within this framework will also be of value to practitioners as
well as students of the communication discipline.Designed for the
professional whose position requires the creation and management of
an organization's communications, this book applies strategic
approaches to tactical written and oral communication, and includes
a particular emphasis on problem solving and analytical techniques
appropriate to global corporate environments. Essential to
effective communication in corporate and organizational
environments is the ability to understand and apply the concepts of
corporate communication as strategic management functions.
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