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This fascinating cultural history of the personal computer explains
how user-friendly design allows tech companies to build systems
that we cannot understand. Modern personal computers are easy to
use, and their welcoming, user-friendly interfaces encourage us to
see them as designed for our individual benefit. Rarely, however,
do these interfaces invite us to consider how our individual uses
support the broader political and economic strategies of their
designers. In Transparent Designs, Michael L. Black revisits early
debates from hobbyist newsletters, computing magazines, user
manuals, and advertisements about how personal computers could be
seen as usable and useful by the average person. Black examines how
early personal computers from the Tandy TRS-80 and Commodore PET to
the IBM PC and Apple Macintosh were marketed to an American public
that was high on the bold promises of the computing revolution but
also skeptical about their ability to participate in it. Through
this careful archival study, he shows how many of the foundational
principles of usability theory were shaped through disagreements
over the languages and business strategies developed in response to
this skepticism. In short, this book asks us to consider the
consequences of a computational culture that is based on the
assumption that the average person does not need to know anything
about the internal operations of the computers we've come to depend
on for everything. Expanding our definition of usability,
Transparent Designs examines how popular and technical rhetoric
shapes user expectations about what counts as usable and useful as
much as or even more so than hardware and software interfaces.
Offering a fresh look at the first decade of personal computing,
Black highlights how the concept of usability has been leveraged
historically to smooth over conflicts between the rhetoric of
computing and its material experience. Readers interested in
vintage computing, the history of technology, digital rhetoric, or
American culture will be fascinated in this book.
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