Eleven years after the first utility privatisation, the agenda has moved from whether privatisation will do better than its state predecessor to the question of how to do better with privatisation. The future of regulation seems very uncertain. The stakeholders consumers, politicians, the companies themselves and their shareholders are increasingly critical. Regulatory processes have borne the brunt of criticism. Conflicting remedies are suggested for the problems which have arisen. Should there be more competition? Should regulators' powers be increased and perhaps widened? Should some of their Offices be amalgamated? Should the respective powers of the Office of Fair Trading and the Monopolies and Mergers Commission be reconsidered? Should government become more involved in regulation? Each year the IEA, in association with the London Business School, publishes a volume of Readings which provides an up-to-date assessment of the state of utility regulation. In this, the latest in the series, the regulators themselves discuss the problems they face and leading commentators assess the regulators' contributions. The result is a wealth of detail about utility regulation in Britain where it is now and where it may be going.