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The world of smart shoes, appliances, and phones is already here,
but the practice of user experience (UX) design for ubiquitous
computing is still relatively new. Design companies like IDEO and
frogdesign are regularly asked to design products that unify
software interaction, device design and service design -- which are
all the key components of ubiquitous computing UX -- and practicing
designers need a way to tackle practical challenges of design.
Theory is not enough for them -- luckily the industry is now mature
enough to have tried and tested best practices and case studies
from the field.
Smart Things presents a problem-solving approach to addressing
designers' needs and concentrates on process, rather than
technological detail, to keep from being quickly outdated. It pays
close attention to the capabilities and limitations of the medium
in question and discusses the tradeoffs and challenges of design in
a commercial environment. Divided into two sections, frameworks and
techniques, the book discusses broad design methods and case
studies that reflect key aspects of these approaches. The book then
presents a set of techniques highly valuable to a practicing
designer. It is intentionally not a comprehensive tutorial of
user-centered design'as that is covered in many other books'but it
is a handful of techniques useful when designing ubiquitous
computing user experiences.
In short, Smart Things gives its readers both the "why" of this
kind of design and the "how," in well-defined chunks.
* Tackles design of products in the post-Web world where computers
no longer have to be monolithic, expensive general-purpose
devices
* Features broad frameworks and processes, practical advice to help
approach specifics, and techniques for the unique design
challenges
* Presents case studies that describe, in detail, how others have
solved problems, managed trade-offs, and met successes
"
The gap between who designers and developers imagine their users
are, and who those users really are can be the biggest problem with
product development. "Observing the User Experience" will help you
bridge that gap to understand what your users want and need from
your product, and whether they'll be able to use what you've
created.
Filled with real-world experience and a wealth of practical
information, this book presents a complete toolbox of techniques to
help designers and developers see through the eyes of their users.
It provides in-depth coverage of 13 user experience research
techniques that will provide a basis for developing better
products, whether they're Web, software or mobile based. In
addition, it's written with an understanding of how software is
developed in the real world, taking tight budgets, short schedules,
and existing processes into account.
.Explains how to create usable products that are still original,
creative, and unique
.A valuable resource for designers, developers, project
managers-anyone in a position where their work comes in direct
contact with the end user.
.Provides a real-world perspective on research and provides advice
about how user research can be done cheaply, quickly and how
results can be presented persuasively
.Gives readers the tools and confidence to perform user research on
their own designs and tune their software user experience to the
unique needs of their product and its users"
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