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Business Process Reengineering (BPR) is considered to be the
fastest methodology to be used in order to improve business process
in a current fast-changing environment. BPR attempts to achieve
dramatic improvements in critical measures of performance by using
the power of modern information technology (IT) fundamentally to
rethink and radically to redesign the business process. However,
many construction industries proposed BPR to evaluate the business
process, not to redesign the business process. This study focuses
on the idea of Business Process Reengineering (BPR) in applying
benchmarking philosophy to redesign the business process.
Identifying, and adapting the best-practice process are the
important factors of benchmarking. Therefore, an accurate analysis
of the gaps between best-practice processes and benchmarking
company process is essential for the redesign of business
processes. This research integrates BPR philosophy, semantic
similarities concept and trend model concept to develop a
benchmarking-oriented process reengineering (BOPR) method that
enables a project team to determine the most suitable process from
the best practice company.
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