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Every day employees make decisions that ultimately get reflected in
the financials. In many businesses, sales reps exert the most
impact on the financial success of a business because their
decisions directly affect one of the most important lines on the
income statement-the sales line-however; other employee groups can
influence financial results. Purchasing affects costs of goods
sold; managers, supervisors and employees affect expenses; other
employees affect the utilization of assets such as inventory,
receivables and fixed assets; and "everyone" affects productivity.
The good news for almost anyone in business is that a mere 1
percent improvement in key variables they influence every day can
have a huge impact on profitability in a very short period of time.
You do not have to make significant investments or wait years for
the result. You do not have to create teams and initiate projects
nor do you have to add any work to your current workload. You can
make a difference today and start to see the results by month end
"The 1% Difference" is a story about how a manager takes over a
struggling branch office and realizes significant improvements in
profitability. He begins by helping employees discover the
multiplier affect of their decisions and then gets them fully
engaged in finding small improvements. The result amazes everyone.
Every day employees make decisions that ultimately get reflected in
the financials. In many businesses, sales reps exert the most
impact on the financial success of a business because their
decisions directly affect one of the most important lines on the
income statement-the sales line-however; other employee groups can
influence financial results. Purchasing affects costs of goods
sold; managers, supervisors and employees affect expenses; other
employees affect the utilization of assets such as inventory,
receivables and fixed assets; and everyone affects productivity.
The good news for almost anyone in business is that a mere 1
percent improvement in key variables they influence every day can
have a huge impact on profitability in a very short period of time.
You do not have to make significant investments or wait years for
the result. You do not have to create teams and initiate projects
nor do you have to add any work to your current workload. You can
make a difference today and start to see the results by month end
The 1% Difference is a story about how a manager takes over a
struggling branch office and realizes significant improvements in
profitability. He begins by helping employees discover the
multiplier affect of their decisions and then gets them fully
engaged in finding small improvements. The result amazes everyone.
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