The topic of the research was comparative study between PIA and Emirates on service quality and customer satisfaction. The purpose of the research was to investigate the relationship between two variables. The sample size of the research was sixty (60). The tool for data collection was a well designed questionnaire. Five point Likert (1-5) scale was used to measure the responses. Simple random sampling technique was used to collect data. Initially descriptive statistics was used and frequency distribution for questions was established. In the second phase, the effect of different indicators of service quality on customer satisfaction was analyzed through correlation. It was concluded that customer satisfaction is positively related with the service quality. The present study showed that the correlation values for Reliability, Assurance, Responsiveness, Empathy, Tangible, Food and Entertainment of Emirates were greater than PIA which indicated better service quality of Emirates. The results revealed that the organization must focus on all these indicators of service quality in order to maximize the customer satisfaction.

The data about the major causes of hypertension of approximately one hundred patients of hypertension was collected by interviewing them at Sughra Shafih Medical Complex, Narowal. The data had been analysed to determine the relative occurrence and incidence of hypertension and effects of various causes. The analysis shows that hypertensive patients were more prevalent (60%, n=60/100), and non hypertensive patients were less prevalent (40%, n=40/100). The prevalence of hypertension was more in females (64.00%) as compared to males (34.00%). The major risk factors of hypertension were diabetes, obesity and over weight, tension, smoking. Some females were hypertensive during pregnancy. High cholesterol level also contributes to hypertension. In our sample out of hypertensive patients 42% were diabetic, 25% were obese, 10% were smokers, 16.6% were hypertensive because to tension and 7% females were hypertensive during pregnancy. Known as "the silent killer," it may exist for prolonged periods in the individual without symptoms and may manifest only after causing serious irreversible pathology and complications.