Considers potential efforts by the U.S. Department of Defense to assess the performance of military treatment facilities (MTFs) in cost-effectively managing health care. The authors first provide an overview of performance assessment in the nonmilitary health care sector; they then analyze the use of average MTF utilization and costs as performance measures, focusing on how MTF size and catastrophic cases affect these metrics.

The U.S. Air Force plans to improve procurement through the implementation of additional purchasing and supply chain management practices. This monograph begins with background information organized around the process for conducting market research and proceeds through the how-to steps for conducting this research. The authors highlight lessons learned from both a literature review and from interviews with personnel at leading commercial enterprises.

To assist the Air Force in the process of changing the way it purchases services, this report reviews related commercial sector practices and suggests metrics to track progress and refine services procurement efforts over time. To assist the Air Force in the process of changing the way it purchases services, this report reviews related commercial sector practices and suggests metrics to track progress and refine services procurement efforts over time.