This book conceptualises and develops crowdsourcing as an organisational business process. It argues that although for many organisations crowdsourcing still implies an immature one-off endeavour, when developed to a more repeatable business process it can harness innovation and agility. The book offers a process model to guide organisations towards the establishment of business process crowdsourcing (BPC), and empirically showcases and evaluates the model using two current major crowdsourcing projects. In order to consolidate the domain knowledge, the BPC model is turned into a heavyweight ontology capturing the concepts, hierarchical relationships and decision-making relationships necessary to establish crowdsourcing as a business process in an organisation. Lastly, based on the ontology it presents a decision tool that provides advice on making informed decisions about the performance of business process crowdsourcing activities.

This book continues the discussion on advanced information systems research, cases, and applications in the context of Vietnam, presented by experienced researchers in the field. It provides a comprehensive overview of the field and offers access to practical information systems applications, serving as a guide to comparing the context . Readers can also compare the context of information systems applications in Vietnam as a developing country against the context in developed countries.  The book contributes to the body of knowledge in several ways. It provides comprehensive references for information systems research, promotes the recent progress in its applications in Vietnam, and offers a shared understanding to serve as a blueprint for future research. From a practical point of view, the book helps organizations/companies in Vietnam to keep up with information systems cases, studies, and applications.

This book documents the recent post-pandemic era business innovation research in Vietnam bringing together selected works from the 2022 ‘International Conference on Business Innovation: Business Innovation in a Post-pandemic World’ held at RMIT University in Vietnam. The book contributes to the body of knowledge in several ways. It serves as a comprehensive reference for business innovation research and promotes recent progress in business innovation applications in Vietnam and offers a shared understanding to help coordinate future research in the field.   

This book provides a collection of advanced information systems research, cases and applications in the context of Vietnam, presented by experienced researchers in the field. It provides a comprehensive overview of the field and offers access to practical information systems applications, serving as a guide to comparing the context. Readers can also compare the context of information systems applications in Vietnam as a developing country against the context in developed countries. The book contributes to the body of knowledge in several ways. It provides comprehensive references for information systems research, promotes the recent progress in its applications in Vietnam and offers a shared understanding to serve as a blueprint for future research. From a practical point of view, the book helps organisations/companies in Vietnam to keep up with information systems cases, studies and applications.