Cities are possibly the most dynamic and important administrative units today. Cities play big roles in addressing many of the complex challenges the world is facing today, including climate change, public health, and migration. This places pressure on public administration and the public sector, to do more with less, particularly at the local level where government services have the most direct impact on people's everyday lives as well as paradigmatic societal shifts associated with the rise of platform economies and new consumption patterns which transform public service delivery whilst changing public expectations. Co-creation and Smart Cities: Looking Beyond Technology highlights ways to meet these new demands with a more robust value-based perspective on public service development and delivery, specifically via co-creation. Co-creation is a way to plan, execute and evaluate public service design and delivery for contemporary cities, a valid means to support the 'balancing act' of promoting efficient and cost-effective governance. Built on insights gained through years of experience with and research on co-creation, as well as testimonials from practitioners, this volume presents collaborative and innovative solutions associated with smart city ideals, while continuing to develop a citizen-centric focus that is sustainable over time. Co-creation and Smart Cities helps structure co-creation processes that foster responsible innovation and a systemic, value-based approach to sustainable urban development. This title will be of interest to government officials, researchers and bottom-up communities looking to implement methods for co-creation within cities.

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This textbook is designed for English-speaking students wishing to acquire a basic working ability in conversational Vietnamese. The twenty lessons in this volume are centered around short conversations based on common topics--introductions, friends and family members, work--as well as other everyday situations. Each set of conversations builds on previously studied material and introduces new sentence structures.

Spoken Vietnamese for Beginners also contains exercise sections that allow students to practice new and old vocabulary. Every fifth lesson in the book reviews previously covered material with written exercises, narrative readings, and suggested conversations so students can practice the Vietnamese they have learned. Self-tests are also included so students can individually review their understanding of the language.

The conversations and exercises in this textbook will be made available online as audio files. The book and accompanying audio--an integral component to Spoken Vietnamese for Beginners--can be used either with a teacher or for self-study. Language professors and their students--or those learning Vietnamese on their own--will appreciate the accessible approach and manageable size of this very practical textbook.