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The Business Communication Handbook, 11e is a visually appealing
full-colour text that helps you to develop a broad range of
communication skills that are essential in the modern workplace. It
has a special focus on business communication, which is an
important skill you’ll need in real workplace settings. The text
helps you learn by breaking down communication principles into
examples and showing you how to apply them. The Business
Communication Handbook is divided into five sections: -
Communication foundations in the digital era - Communication in the
workplace - Communication with customers - Communication through
documents - Communication across the organisation
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