Based on the established textbook by Slack, Chambers and Johnston, the third revised edition of Operations Management: Global & SA Perspectives has been adapted for the unique Southern African context while keeping the global context in mind.

Building on the success of the previous editions, the third edition of Marketing Research: Tools and Techniques provides an accessible and engaging insight into marketing research. Based on the concept of the Marketing Research Mix, the text is organized around the core themes of research preparation, data collection, analysis and communication of findings, and how skills and techniques are used in different research contexts. The author adopts a sound balance between theory and practice and demonstrates how marketing concepts can be carried out in reality, and which methods are most appropriate for particular types of research. The new edition has been fully revised to reflect the wealth of digital developments and contains new case studies on renowned commercial brands such as BMW, Google, McDonalds, Whiskas, Tesco, The National Student Survey (NSS), Eurobarometer and BMI Healthcare. Supported by a full range of pedagogical features, the author enables students to understand the issues involved in carrying out research and the potential pitfalls to be aware of, thereby ensuring a clear understanding of the overall subject. The book is accompanied by a comprehensive Online Resource Centre which offers the following resources for students and lecturers: For students: Multiple choice questions Questionnaire wizard Online version of Market Researcher's Toolbox Link to clips of author summarising contents of each chapter on YouTube Web links For registered adopters of the text: PowerPoint presentation Illustrations from the book

Telling the story of their lives from children to modern day, this fascinating and revelatory new book will look at the fraught relationship (and fiery rivalry) between King Charles and Prince Andrew.

Raised for vastly different futures, one burdened with the responsibility of becoming the future king and the other destined to live in his shadow, Charles and Andrew have spent their lives on different sides of the same coin.

War of the Windsors tells, for the first time, the complete story of Charles and Andrew from their diverging childhoods to their current struggles. It looks at the distinct but overlapping stories of the two heirs, from being separated in their early years and the Queen's supposed overindulgence of Andrew to the competition for Lady Diana and finally, Charles' ascension to throne while his brother is stripped of Royal duties. And it explores whether, with the scandals around Andrew still fresh in public memory, Charles will ever let his brother back into the family.

With extensive research and expert sourcing, War of the Windsors is the incredible inside story of a family in turmoil. Recounting the highs and lows of a brotherhood then turned into a rivalry, royal author and journalist Nigel Cawthorne looks at the makings of a decades long feud and questions whether, ultimately, the brothers will one day band together again.

With decreasing profit margins, increasing cost pressures, growing regulatory compliance concerns, mounting pressure from generic drugs and increasing anxiety about the future of healthcare reimbursement, pharmaceutical manufacturers are now forced to re-examine and re-assess the way they have been doing things. In order to sustain profitability, these companies are looking to reduce waste (of all kinds), improve efficiency and increase productivity. Many of them are taking a closer look at lean manufacturing as a way to achieve these goals. Lean biomanufacturing re-visits lean principles and then applies them sympathetically - in a highly practical approach - to the specific needs of pharmaceutical processes, which present significantly different challenges to more mainstream manufacturing processes. A major goal of the book is to highlight those problems and issues that appear more specific or unique to biopharmaceutical manufacturing situations and to provide some insights into what challenges are the important ones to solve and what techniques, tools and mechanisms to employ to be successful.
Following an introduction to lean biomanufacturing, the book goes on to discuss lean technologies and methods applied in biomanufacturing. Later chapters cover the creation and implementation of the Transition Plan, issues facing the biopharmaceutical industry, creating a lean approach towards biopharmaceutical processes and the contribution of simulation models in developing these processes. The final chapter covers examples of new technology innovations which help facilitate lean biomanufacturing.
A focus on the issues associated with the application of lean principles to biomanufacturingPractical examples of factors which can affect biopharmaceutical processesCoverage of key factors which require integration to run an efficient biopharmaceutical process

Coronary heart disease is the major cause of death in all industrialized countries. It may present to many hospital departments so a sound knowledge of managing acute cardiology is needed. This is a new edition of a widely used, key reference for health professionals who care for cardiac patients. It is practical, easy to understand, up to date and with a large resource of references for further reading. It not only encompasses modern cardiology practice, but also considers how the patient came to arrive on coronary care, and what will happen them after they leave. The combined authorship of doctor and nurse reflects the close teamwork vital to the management of both patients and their families. Management of the cardiac patent is a complex process and this book has a clear approach conveying the necessary information in an easily understood way. It also has an excellent evidence base to ensure best practice and should appeal to staff in every cardiac unit. "a classic text" British Journal of Cardiology "a standard textbook..highly recommended" Intensive and critical care nursing journal Up to date coverage of a rapidly developing field Offers a multi-disciplinary approach to coronary care Easy to read and therefore easily understood Research/evidence based content ensures best practice Adds material that reflects the growing literature on nurse-lead approaches to chest pain assessment, defibrillation, thrombolysis and specialist clinics (heart failure and dysrhythmias). Updates content in line with the latest guidelines from various medical bodies.

An essential introduction to Fanon’s remarkable life and philosophy. Connecting his writing, psychiatric practice and lived experience in the Caribbean, France and Africa, Gibson highlights Fanon’s philosophical commitments and the vision of revolution that he stood for. Fanon’s oeuvre is essential to thinking about race today.

Revolutionary humanist and radical psychiatrist Frantz Fanon was one of the greatest Black thinkers of the twentieth century. Born in Martinique and known for his involvement in the Algerian liberation movement, his seminal books Black Skin, White Masks and The Wretched of the Earth are widely considered to be cornerstones of anti-colonial and anti-racist thought.

In this essential introduction to Fanon’s remarkable life and philosophy, Nigel C. Gibson argues that Fanon’s oeuvre is essential to thinking about race today. Connecting Fanon’s writing, psychiatric practice and lived experience in the Caribbean, France and Africa, Gibson highlights Fanon’s his philosophical commitments and the vision of revolution that he stood for. Despite his untimely death, the revolutionary pulse of Fanon’s ideas has continued to beat ever more strongly in the consciousness of successive revolutionary generations, from the Black Panthers and Black power to the Black Lives Matter and Fallist student movements, as well as to grassroots resistance movements working to improve the lives of Black and indigenous people who are continuously oppressed by systems of capitalism, imperialism and colonialism.

As Fanon’s thought comes alive to new activists thinking about their mission to ‘humanise the world,’ Gibson reminds us that Fanon’s revolutionary humanism is fundamental to all forms of anti-colonial struggle across the world.

Tobacco: Science, Policy and Public Health Second Edition comprehensively covers the science and policy issues relevant to one of the major public health disasters of modern times. It pulls together the aetiology and burden of the myriad of tobacco-related diseases with the successes and failures of tobacco control policies. The book looks at lessons learnt to help set health policy for reducing the burden of tobacco-related diseases. It also deals with the international public health policy issues which bear on control of the problem of tobacco use and which vary between continents.
New chapters in this second edition include: Market manipulation: How the tobacco industry recruits and retains smokers; In Their Own Words: An Epoch of Deceit and Deception; Manipulating Product Design to Reinforce Tobacco Addiction; and a new section of the text devoted to 'Tobacco around the world'.
The editors are an international group distinguished in the field of tobacco-related diseases, epidemiology, and tobacco control. The contributors are world experts drawn from the various clinical fields. This major reference text gives a unique overview of one of the major public health problems in both the developed and developing world.

This Student Book uses the Pearson Checkpoint learning approach, which has been designed to help students to develop the skills required for the exams. The Checkpoint Teaching and Learning approach will help students to remember the key learning points from each topic, and to use their learning to apply, analyse and evaluate in new contexts. This support will help to develop the full range of skills that will be assessed in the exam. Other key features of the Student Book include: a Preparing for the Exam section at the end of every Topic, to help students understand how six mark questions will be assessed worked examples for Physics Equations to support students in the recall and application Physics equations Core Practical pages that give students the opportunity to practice answering practical-based exam questions Questions that are all rated on a scale of 1 to 12 using the Pearson Steps system, encouraging students to answer increasingly difficult questions as they progress through the course.

Exam Board: Edexcel Level: GCSE Subject: History First teaching: September 2016 First exams: Summer 2018 Series Editor: Angela Leonard This Student Book: covers the essential content in the new specification in an engaging way, using detailed narrative, sources, timelines, key words, helpful activities and extension material uses the 'Thinking Historically' approach and activities to help develop conceptual understanding of areas such as evidence, interpretations, causation and change, through targeted activities has 'Writing Historically' features that focus on the writing skills most important to historical success. This literacy support uses the proven Grammar for Writing approach used in many English departments includes lots of exam guidance, with practice questions, sources, sample answers and tips to support preparation for GCSE assessments. * These resources have not yet been endorsed. This information is correct as of 31st July 2015, but may be subject to change. You do not have to purchase any resources to deliver our qualification.

We've worked with teachers to develop versions of our core textbooks that feature reduced content and language level, providing greater support and enabling students of all abilities to progress. Now available for the seven most popular options, these foundation versions help make the GCSE content more accessible and are designed to be easy-to-use alongside the core textbooks in a mixed ability classroom and are also ideal for home learning. How have we made them more accessible? We've reduced the level of the language to remove difficult words or phrases when possible. All the titles have been reviewed for reading age by a language expert. Easy-to-use alongside the core GCSE textbooks with content covered on each spread matched so you can use both versions together in a mixed ability classroom. More of the difficult words that students need to know are explained in key terms boxes, with definitions repeated through the books to reinforce learning. We've made our explanations more accessible for students targeting a grade 5 or below. Where possible, we've replaced paragraphs of text with easy-to-understand flow diagrams, mind maps or charts so there is significantly less text on the pages for students to tackle. The level of demand in the activities has been reduced and some of the harder ones removed. Exam tips have been re-focused to offer advice so that students of all abilities can secure as many marks as possible. The 'Preparing for your exam' chapters have been thoroughly rewritten with answers and commentary for students working towards a grade 5. New artworks have been added to make explanations more visual.

The End of an Elite is the first scholarly study in English of the bishops of the French church at the outbreak of the French Revolution. The 130 members of the episcopate formed an elite within an elite, the First Estate of France. Nigel Aston explores the role of the episcopate in national and provincial politics in the last years of the ancien regime. He traces the policies and patronage of episcopal ministers such as Lomienie de Brienne and J.-M. Champion de Cice, who were as much politicians as pastors, and examines their relationships with their fellow bishops. Dr Aston emphasizes the leading role of the bishops in the Assemblies of Notables and offers a fresh interpretation of clerical elections to the Estates-General of 1789. This is an intensively researched and immensely readable account, which will be invaluable to all historians of late eighteenth-century France.

Edexcel International GCSE (9-1) History prepares students for the new specification. These books provide comprehensive coverage of the latest Edexcel International GCSE (9-1) specification and are designed to supply students with the best preparation possible for the examination: written by a team of highly experienced History teachers, examiners, and authors each book provides free access to an ActiveBook, a digital version of the Student Book, which can be accessed online, anytime, anywhere supporting learning beyond the classroom chapters are mapped closely to the specification to provide comprehensive coverage learning is embedded with exercises, source materials and exam practice throughout transferable skills, needed for progression into higher education and employment, are signposted allowing students to understand, and engage with, the skills they're gaining Pearson progression tools allow quick and easy formative assessment of student progress, linked to guidance on how to personalise learning solutions. reviewed by a language specialist to ensure the book is written in a clear and accessible style for students whose first language may not be English glossary of key History terminology. Student Books will be available for the following units: Depth Studies Development of Dictatorship: Germany 1918-45 A World Divided: Superpower Relations, 1943-72 A Divided Union: Civil Rights in the USA, 1945-70 Dictatorship and Conflict in the USSR, 1924-53 Historical Investigations The USA, 1918-41 The Soviet Union in Revolution, 1905-24 The Origins and Course of the First World War, 1905-18 Breadth Studies Conflict, Crisis and Change: China, 1900-1989 Conflict, Crisis and Change: The Middle East, 1919-2012 The Changing Role of International Organisations: the League and the UN, 1919-2011 Changes in Medicine, c1848-c1948 Available: May to September 2017

This leading commentary on international commercial arbitration, now in its sixth edition, is an essential guide for arbitrators, lawyers, and students. Based on the authors' extensive experience as counsel and arbitrators, it provides an updated explanation of all elements of the law and practice of arbitration. This text provides an authoritative guide to the international arbitral process, from the drafting of the arbitration agreement to the enforcement of arbitral awards. The sixth edition has been updated to incorporate reference to the latest significant developments in the field such as the new LCIA, ICC and UNCITRAL Rules and new IBA Guidelines. There will also be an increased reference to international arbitral authority and practice from beyond Europe (China, India, and the US). Following the chronology of an arbitration, the book covers applicable laws, arbitration agreements, the establishment and powers of a tribunal, the conduct of proceedings and the role of domestic courts. In addition, it provides an in-depth examination of the award itself, and comments on the special considerations applying to arbitrations brought under investment treaties. It draws on examples of the rules and practice of arbitration at the International Chamber of Commerce, the London Court of International Arbitration, the American Arbitration Association, the International Centre for Settlement of Investment Disputes and the United Nations Commission on International Trade Law.

Our Revision Workbooks help you develop vital skills throughout your course in preparation for the exam with: One-to-one page match with the Revision Guide so you can find the practice you need quickly and easily Guided practice questions on every page demonstrate good technique and build confidence Loads of practice questions in the style of the new exams, with plenty of practice at problem-solving and reasoning skills Hints and tips helps you avoid common pitfalls Full set of practice papers written to match the new specification exactly

Help your students to develop the geographical skills and knowledge they need to succeed using this new Edition Student book, which includes new case studies and practice questions. Written by our expert author team, the new edition is structured to provide support for A-Level Geography learners of all abilities. The book includes: * Activities and regular review questions to reinforce geographical knowledge and build up core geographical skills * Clear explanations to help students to grapple with tricky geographical concepts and grasp links between topics * Case studies from around the world to vividly demonstrate geographical theory in action * Exciting fieldwork projects that meet the fieldwork and investigation requirements This student book is supported by digital resources on our new digital platform Boost, providing a seamless online and offline teaching experience.

Three years after its establishment the CEFL presents its first Principles of European Family Law in the field of divorce and maintenance between former spouses. The Principles aim to bestow the most suitable means for the harmonisation of family laws in Europe. In this respect they may serve as a frame of reference for national, European and international legislatures alike. The Principles could considerably facilitate their task not only by virtue of the fact that the CEFL's in-depth and comprehensive comparative research is easily accesible but also because most of the rules have been drafted in a way legislatures normally consider to be appropriate.

This Student Book uses the Pearson Checkpoint learning approach, which has been designed to help students to develop the skills required for the exams. The Checkpoint Teaching and Learning approach will help students to remember the key learning points from each topic, and to use their learning to apply, analyse and evaluate in new contexts. This support will help to develop the full range of skills that will be assessed in the exam. Other key features of the Student Book include: a Preparing for the Exam section at the end of every Topic, to help students understand how six mark questions will be assessed Core Practical pages that give students the opportunity to practice answering practical-based exam questions Questions that are all rated on a scale of 1 to 12 using the Pearson Steps system, encouraging students to answer increasingly difficult questions as they progress through the course.

Our Revision Workbooks help you develop vital skills throughout your course in preparation for the exam with: One-to-one page match with the Revision Guide so you can find the practice you need quickly and easily Guided practice questions on every page demonstrate good technique and build confidence Loads of practice questions in the style of the new exams, with plenty of practice at problem-solving and reasoning skills Hints and tips helps you avoid common pitfalls Full set of practice papers written to match the new specification exactly

While military law is often narrowly understood and studied as the specific and specialist laws, processes and institutions governing service personnel, this accessible book takes a broader approach, examining military justice from a wider consideration of the rights and duties of government and soldiers engaged in military operations. By exploring the relationship between the military and society, Nigel White develops a nuanced rationale for military justice. Making the case for both the continuation of military justice and key reforms, he analyses the military's place in society and recognises the wider influences of justice and law upon it. Throughout the book, military justice is framed broadly to cover all relevant laws including service law, constitutional law, the law of armed conflict, international human rights law and international criminal law. This discussion is supported with analysis of a range of jurisprudence from domestic and international courts. The book considers the legal problems that arise in different military contexts, as well as positioning military justice as a balance between the rights and duties of government and those of soldiers. Tackling an important and timely topic, Military Justice will be key reading for academics, researchers and students within the fields of human rights, public international law, conflict and security law, and especially those with an interest in service law, military history and war studies. It will also be a useful reference point for practitioners working within relevant prosecuting authorities and within law firms offering legal advice to soldiers.

Designed for classroom and independent study, our Revision Guides include a FREE online edition and complement the Student Books with a range of features: One-topic-per-page format helps you revise more quickly, without the hassle Exam-style worked examples match the new specification and demonstrate good exam technique 'Now try this' exam-style practice questions let you test your understanding of a topic Problem solving support throughout including tricky questions on easy topics and strategies and techniques for answering harder questions Complete coverage of the 9-1 specification including brand-new topics Visual explanations of key concepts help you revise quickly and recall key skills in your exams

Our Revision Workbooks help you develop vital skills throughout your course in preparation for the exam with: One-to-one page match with the Revision Guide so you can find the practice you need quickly and easily Guided practice questions on every page demonstrate good technique and build confidence Loads of practice questions in the style of the new exams, with plenty of practice at problem-solving and reasoning skills Hints and tips helps you avoid common pitfalls Full set of practice papers written to match the new specification exactly