Contents:
Part One: Professionalism, Boundaries and the Health-Social Care Context 1. Professionalism and Boundaries of the Formal Sector: The Example of Social and Community Care 2. Professionalism in Everyday Practice: Issues of Trust, Experience and Boundaries 3. Professionalism and User Self advocacy
Part Two: Professionalism and Enterprise Culture 4. Boundary work and the Un-making of the Professions 5. Personal Business Advice: Professionalism and the Limits of 'Customer Satisfaction' 6. Colleagues or Clients? The Relationship between Clergy and Church Members
Part Three: Professionalism and New Managerialism 7. The Retreat from Professionalism: From Social Worker to Care Manager 8. Social Work, Professionalism and the Rationality of Organisational Change
Part Four: Professionalism and Credentialism 9. From Befriending to Punishing: Changing Boundaries in the Probation Service 10. Professionalism Definitions in "Managing" Health Services 11. Betwixt and Between: Part-Time Women GPs and the Flexible Working Question
Part Five: Professionalism and Emotion-Management 12. Mixed Feelings: Emotion Management in the Caring Professions 13. The Fat Envelope Patient: Dynamics Between Patient, Doctor and Osteopath 14. Redefining the Role of Emotions in Complementary Medicine 15. Conclusion

Professionalism, Boundaries and the Workplace is a practical text that examines a range of sensitive issues concerned with managing and maintaining professional boundaries between worker and client. It uses experiences from probation, social work, the NHS, small business and church settings. A number of issues are addressed including: *the relationship between personal and professional values
*changing professional-client relationships
*definitions of 'being professional'
*conflicts arising from different understandings of professionalism.

This book examines new developments in provisions for people with learning disabilities. It establishes the current network of services as a base and reduces aspects of the NHS, Community Care Act (1990) and Disabled Persons Act (1986) to terminology accessible to professionals and others engaged in this area. Building on "Services for the Mentally Handicapped in Britain" (Malin, Race and Jones, 1980), it includes additional chapters such as advocacy/empowerment and recreation and leisure. Other parts of the book consider in more detail concepts engendered in the new legislation: care-management and assessment, quality and inspection, and inter-agency planning. The book aims to provide a broad review of material based on research and local developments in deinstitutionalization and community care, residential, day care, voluntary and educational services. It should be of interest to students and professional staff in psychology, teaching, medicine, nursing, social work and the voluntary sector concerned with people with learning disabilities.

Austerity's impacts on the healthcare, social care and education professions are under the spotlight in this important book. From scarcer resources to greater stresses, and falling training budgets to rising risks, it charts how policies and cuts have compromised workers' ability to undertake their professional roles. It combines research and practice experience to assess the extent of de-professionalisation in recent years and how workers have responded. This book is a vital review of how austerity has resculpted our notions of professionalism.

Austerity's impacts on the healthcare, social care and education professions are under the spotlight in this important book. From scarcer resources to greater stresses, and falling training budgets to rising risks, it charts how policies and cuts have compromised workers' ability to undertake their professional roles. It combines research and practice experience to assess the extent of de-professionalisation in recent years and how workers have responded. This book is a vital review of how austerity has resculpted our notions of professionalism.

This book presents findings from studies evaluating Sure Start programmes in North-East England. Section I examines the policy background, evaluation framework and key concepts underpinning the programme. Section II draws upon findings from the evaluation of five Sure Start programmes. Section III presents evaluation findings from a linked national programme, Sure Start Plus, designed to provide inter-agency, inter-professional support to pregnant teenagers and young parents. Section IV examines two propositions: Firstly, that local programmes should deliver better outcomes for children and families if they are proficient, as measured by engaging service users, multi agency working, leadership and ethos; and secondly, that local programmes provide a foundation for delivering the five outcomes set by the Labour Government Green Paper Every Child Matters (2003): be healthy, stay safe, enjoy and achieve, make a positive contribution, and achieve economic well-being.