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How we address people, where we sit, what we disclose about
ourselves, how we make eye contact, and where and when we touch are
signs of attitudes and emotions. Because we may not be conscious of
the social or psychological significance of these signs, they are
the stealth aspect of conversation. One goal of this book is to
demonstrate that address, self-disclosure, seating, eye-contact,
and touch are the five vital signs of conversation. Another is to
increase the reader's awareness of the fact that whatever the topic
of a conversation, interlocutors are also expressing their
attitudes and emotions by means of these five vital signs. A final
goal is to show the reader that the use of these signs varies with
ethnicity, gender, and relationship. To accomplish these goals,
this book provides relevant scientific information in a popular
style that makes it accessible to a broad spectrum of readers
concerned with interpersonal communication.
How we address people, where we sit, what we disclose about
ourselves, how we make eye contact, and where and when we touch are
signs of attitudes and emotions. Because we may not be conscious of
the social or psychological significance of these signs, they are
the stealth aspect of conversation. One goal of this book is to
demonstrate that address, self-disclosure, seating, eye-contact,
and touch are the five vital signs of conversation. Another is to
increase the reader's awareness of the fact that whatever the topic
of a conversation, interlocutors are also expressing their
attitudes and emotions by means of these five vital signs. A final
goal is to show the reader that the use of these signs varies with
ethnicity, gender, and relationship. To accomplish these goals,
this book provides relevant scientific information in a popular
style that makes it accessible to a broad spectrum of readers
concerned with interpersonal communication.
On any given day, we engage in dozens of conversations. We exchange
huge quantities of information. Yet, all too often, we miss some of
the most important data present during these everyday exchanges.
Seemingly inconsequential conversational behaviors, often
overlooked, can convey volumes about the attitudes at work between
two people. Is the boss really as much of a friend as he or she
says? Is your love interest signaling that you're an equal partner
or that he/she has the upper hand in the relationship? Even more
important, how do you come across - as an equal or a superior? This
book explores the micropolitics of conversation, in particular the
five vital clues of conversation, both verbal (the words we choose
and the subject matter we discuss) and nonverbal (the seat we
choose and how often we make eye contact or touch).
Citing Marx's socioeconomic base/social superstructure metaphor,
Norman Markel proposes that "conversation style" is a social
superstructure that reproduces and reinforces a socioeconomic base.
Specifically, a conversation style that is High Hierarchy and Low
Solidarity mirrors the capitalist socioeconomic base and
contributes to an unconscious acceptance of the idea that
autocratic and alienated interpersonal relationships are human
nature. This book describes the research establishing Address,
Self-disclosure, Seating, Eye-Contact and Touch as the most
significant behaviors communicating Hierarchy and Solidarity. The
author suggests that being conscious of the meaning of these five
behaviors, we are free to choose an alternate conversation style -
Low Hierarchy and High Solidarity - that provides a foundation for
democratic and compassionate interpersonal relationships.
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