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On any given day, we engage in dozens of conversations. We exchange
huge quantities of information. Yet, all too often, we miss some of
the most important data present during these everyday exchanges.
Seemingly inconsequential conversational behaviors, often
overlooked, can convey volumes about the attitudes at work between
two people. Is the boss really as much of a friend as he or she
says? Is your love interest signaling that you're an equal partner
or that he/she has the upper hand in the relationship? Even more
important, how do you come across - as an equal or a superior? This
book explores the micropolitics of conversation, in particular the
five vital clues of conversation, both verbal (the words we choose
and the subject matter we discuss) and nonverbal (the seat we
choose and how often we make eye contact or touch).
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