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In this book, Dr. Gabow, former CEO of Denver Health of 20 years,
teams up with Philip Goodman, a 34-year veteran of Denver Health
who directed the Lean System group, to share their Lean journey.
The Lean Prescription: Powerful Medicine for Our Ailing Healthcare
System tells the story of how Dr. Gabow led Denver Health to become
the first healthcare organization to be awarded the Shingo Bronze
Medallion Prize for Operational Excellence. Detailing the
foundational Lean principles, the book provides readers with the
benefit of the experience of an integrated healthcare system's
successful seven-year Lean journey. This book grew out Gabow's 40
years' experience as a practicing physician, teacher, researcher,
and leader of a large, urban public healthcare system. About 10
years into her 20 years as CEO of the healthcare system, she began
to look at how one could actually make healthcare work right. After
a year of study, she and her team concluded that Lean was exactly
what healthcare needed. During the seven-year Lean journey that
followed, Denver Health dramatically improved quality of care.
Denver Health achieved a reduction of the expected mortality rate
to the lowest among the academic health center members of the
University Health System Consortium in 2011.The financial results
were equally impressive. Denver Health realized almost $200 million
of well-documented, hard financial benefit over seven years. This
book provides authoritative guidance on how to effectively
implement a Lean transformation in a healthcare system that
includes hospitals, HMOs, community health centers, call centers,
and paramedics. Providing an accessible explanation of the Lean
philosophy and tools, the book includes helpful exercises and
examples of Lean applications. The book goes beyond the hospital
environment to the broader healthcare sector. In December 2015,
Gabow and Goodman were awarded the Shingo Research and Professional
Publication Award for the book. The Shingo Research and
Professional Publication Award recognizes and promotes research and
writing regarding new knowledge and understanding of lean and
operational excellence.
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