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Resolving Land and Energy Conflicts (Hardcover): Patrick Field, Tushar Kansal, Catherine Morris, Stacie Smith Resolving Land and Energy Conflicts (Hardcover)
Patrick Field, Tushar Kansal, Catherine Morris, Stacie Smith
R2,067 Discovery Miles 20 670 Ships in 12 - 19 working days
The Cycling Revolution - Lessons from Life on Two Wheels (Hardcover): Patrick Field The Cycling Revolution - Lessons from Life on Two Wheels (Hardcover)
Patrick Field; Illustrated by Harry Goldhawk
R318 R302 Discovery Miles 3 020 Save R16 (5%) Ships in 12 - 19 working days

Written by the founder of The London School of Cycling. This essential book celebrates how cycling has changed the world - and the wisdom we can glean along the way from life on two wheels. As Einstein once said, 'life is like riding a bicycle'. In this beautifully illustrated book, cycling expert Patrick Field reveals the lessons we can learn from the world of cycling, including the movers and shakers who created the cycling revolution, the best modern races, chases and riders of the twenty-first century, and incredible stories of people who have smashed down barriers on the road... and beyond. Once we learn how to ride, we never forget how to do it. This little book brings together over 60 vital life lessons inspired by the bike - from pushing yourself to the limit to learning to pace yourself and the importance of teamwork - and will show you that learning how to ride is, essentially, learning how to live. Packed with tips and tricks and combined with stunning illustrations from Harry Goldhawk, this is perfect for seasoned and new cyclists alike.

Dealing with an Angry Public - The Mutual Gains Approach To Resolving Disputes (Paperback): Patrick Field, Lawrence Susskind Dealing with an Angry Public - The Mutual Gains Approach To Resolving Disputes (Paperback)
Patrick Field, Lawrence Susskind
R483 Discovery Miles 4 830 Ships in 10 - 15 working days

Some portion of the American public will react negatively to almost any new corporate initiative, as Disney discovered when it announced its plans to build an historical theme park in Virginia. Similarly, government efforts to change policy or shift budget priorities are invariably met with stiff resistance. In this enormously practical book, Lawrence Susskind and Patrick Field analyze scores of both private and public-sector cases, as well as crisis scenarios such as the Alaskan oil spill, the silicone breast implant controversy, and nuclear plant malfunction at Three Mile Island. They show how resistance to both public and private initiatives can be overcome by a mutual gains approach involving face-to-face negotiation, a strategy applied successfully by over fifteen hundred executives and officials who have attended Professor Susskind's MIT-Harvard "Angry Public" seminars.
Susskind and Field outline the six key elements of this approach in order to help business and government leaders negotiate, rather than fight, with their critics. In the process, they show how to identify who the public is, whose concerns to address first, which people and organizations must be convinced of the legitimacy of action taken, and how to assess and respond to different types of anger effectively. Acknowledging the crucial role played by the media in shaping public perception and understanding, Susskind and Field suggest a way to develop media interaction which is consistent with the six mutual gains principles, and also discuss the type of leadership that corporate and government managers must provide in order to combine these ideas into a useful whole.
We all need to be concerned about a society in which the public's concerns, fears and anger are not adequately addressed. When corporate and government agencies must spend crucial time and resources on rehashing and defending each decision they make, a frustrated and angry public contributes to the erosion of confidence in our basic institutions and undermines our competitiveness in the international marketplace. In this valuable book, Susskind and Field have produced a strong, clear framework which will help reduce these hidden costs for hundreds of executives, managers, elected and appointed officials, entrepreneurs, and the public relations, legal and other professionals who advise them.

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