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This book is the first major in-depth study of the impact of
contemporary management practices on a rapidly expanding set of
white-collar occupations, namely technical workers. It investigates
whether HRM schemes such as employee appraisals and performance
related pay have transformed technical work to such an extent that
it can no longer be described as a 'service contract'. The book
contains detailed examination of the nature of managerial control
over employees who, by virtue of their committment, present their
employers with problems that are often ignored by prescriptive
models of HRM.
Much of the received wisdom about the world of work emphasizes the
marketization of the employment relationship; the decline of
class-based forms of inequality, and the individualization of
employment relations. Non-standard forms of employment, the
delayering of organizational hierarchies, and the use of individual
performance-based payment systems are all held up as examples of a
new neo-liberal order in which employers and employees no longer
feel a sense of obligation to each other.
Much of the received wisdom about the world of work emphasizes the
marketization of the employment relationship; the decline of
class-based forms of inequality, and the individualization of
employment relations. Non-standard forms of employment, the
delayering of organizational hierarchies, and the use of individual
performance-based payment systems are all held up as examples of a
new neo-liberal order in which employers and employees no longer
feel a sense of obligation to each other.
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