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Human factors considerations are increasingly being incorporated into the product design process. Users are seen more as being important factors in the overall look and usability of products than just as passive users. We are now treated as cognitive and physical components of the person/product system. The author, who is one of the leading lights in the field of cognitive ergonomics, looks at approaches that assume that if a task can be accomplished with a reasonable degree of efficiency and within acceptable levels of comfort, then the product can be seen as fitting to the user. In this book it is argued that in practice these approaches can be dehumanising. People are more than merely physical and cognitive processors. They have hopes, fears, dreams, values and aspirations, indeed these are the very things that make us human. Designing Pleasurable Products looks both at and beyond usability, considering how products can appeal to use holistically, leading to products that are a joy to own. eBook available with sample pages: 020330568X
Manufacturers are becoming more aware of human factors in product design as a major competitive issue. In many product areas manufacturers have reached a technology ceiling making it increasingly difficult to get ahead of the competition in terms of, for example, functionality, technical reliability or manufacturing costs. As a consequence, design has become a major battleground for manufacturers, and usability is recognised as being a central tenet of good design. The book provides a unique snapshot of current practice in human factors, identifying methods and techniques that work well under tight constraints and providing case study evidence of their effectiveness. The commercial implications of usability are discussed and special attention is paid to two very important trends-inclusive design and smart products. Inclusive design is about meeting the needs of all users within one design, which includes the increasing elderly population and the disabled. Smart products, meanwhile, are multi-functional products with electronic interfaces containing a vast array of `helpful' functions.
This book provides a variety of answers in its description and
discussion of new, sometimes radical approaches to usability
evaluation', now an increasingly common business tool. It contains
new thinking of the subject of usability evaluation in industry.
Contributions come from those involved in the practice of
industry-based usability evaluation as well as those involved in
related research activity. The chapters are derived from and
developed from presentations and discussions at the invited
international seminar Usability Evaluation in Industry', and give a
leading edge overview of current usability practice in industry -
identifying those issues of concern and approaches to tackling
these.
Key Features:
* Provides a comprehensive overview of current practice
* International examples
* Contains practical examples of ergonomics at work and gives clear
ideas of what does and doesn't work under industrial constraints
This work gives a broad introductory overview of the topic of usability. Firstly, usability is defined and a framework for identifying different aspects of usability is given. The main principles for creating usable designs are expounded, followed by practical advice as to how to design usable products. The book then tackles the issue of usability evaluation - a series of evaluation methods are described, followed by practical advice as to how to conduct the evaluation.; The book draws on examples from software design and product design generally. This means whilst human-computer interaction HCI is a central issue in the book, other usability issues are also covered.
The last five years have seen a major paradigm shift in the role of Human Factors in product design. Previously this was seen as pertaining almost exclusively to product usability, but new recognition is being given to "pleasure-based" human factors. This emphasises the holistic nature of the experience of person-product interaction. Whilst traditional human factors approaches tended to characterise the user in terms of his or her physical or cognitive processing capabilities, new human factors approaches are concerned with wider lifestyle issues. The quality of a design is judged not only on it's fit with a persons cognitive and physical abilities but also depends on how it fits the person's lifestyle and self image - their hopes, dreams, values and aspirations. Under the new paradigm, human factors specialists are concerned not only with the interaction design of products, but also with the products sensorial and aesthetic qualities. Usability may once have been a seen as an added bonus, but consumers now tend to expect a product to be usable and are disappointed if they have difficulties in use. If human factors specialists are to continue to add value to a product, then their contribution must extend beyond traditional usability issues to capture the essence of what makes a product a real joy to use. eBook available with sample pages: 0203302273
Human factors considerations are increasingly being incorporated into the product design process. Users are seen more as being important factors in the overall look and usability of products than just as passive users. We are now treated as cognitive and physical components of the person/product system. The author, who is one of the leading lights in the field of cognitive ergonomics, looks at approaches that assume that if a task can be accomplished with a reasonable degree of efficiency and within acceptable levels of comfort, then the product can be seen as fitting to the user. In this book it is argued that in practice these approaches can be dehumanising. People are more than merely physical and cognitive processors. They have hopes, fears, dreams, values and aspirations, indeed these are the very things that make us human. Designing Pleasurable Products looks both at and beyond usability, considering how products can appeal to use holistically, leading to products that are a joy to own.
Manufacturers are becoming more aware of human factors in product
design as a major competitive issue. In many product areas,
manufacturers have reached a technology ceiling, which simply means
that it is increasingly difficult to get ahead of the competition
in terms of, for example, functionality, technical reliability or
manufacturing costs. As a consequence, design has become a major
battleground for manufacturers, and usability is recognized as
being a central tenet of good design. This book provides a unique
snapshot of current practice in human factors, identifying methods
and techniques that work well under tight constraints and providing
case study evidence of their effectiveness. The commercial
implications of usability are discussed, and special attention is
paid to two key trends: inclusive design and smart products.
Inclusive design is about meeting the needs of all users with one
design, which includes the elderly and the disabled. Smart products
are multi-functional products with electronic interfaces containing
a vast array of "helpful" functions. Industrial designers and
manufacturing executives will find this text enlightening.
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