Recent events have drawn attention to the need for increased standards of clinical governance requiring osteopaths to engage in improved ongoing professional development, audit, standard setting and risk management. This book addresses the potential problems and provides simple, practical methods to assist compliance.

This is an invaluable book for practitioners and students alike. It is written by a wide range of distinguished contributors who have expertise in all aspects of dental practice. Readable and authoritative, subjects range from confidentiality, consent, mental disabilities and negligence, and the practical aspects of managing complaints and claims. Where differences occur, as in Scotland, these are fully explained. Developments in revalidation and continuing professional education make this a timely publication which should be readily available to every dentist and dental student. It provides clear and comprehensive guidance on key legal and ethical issues, and emphasises the standards which are now expected by patients and the profession.

What you really need to know about risk management, clinical governance, law and ethics... Now completely revised and updated Making Sense of Risk Management: a workbook for primary care breaks down complex issues and presents them in an easily comprehensible manner. Addressing current issues such as the new GP Contract and the rapid rise in litigation, this new edition takes on a more rigorous approach but maintains the same light-hearted style with more detailed and definitive guidance. The format makes use of tips, warnings, tables, exercises and think boxes providing an informative, interesting and engaging read. All primary care staff including General Practitioners, managers, nurses, health visitors, administrative staff and receptionists will find this book invaluable.