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This book is aimed at employers, managers and staff in social work
agencies. Historically there has been a slowness to acknowledge the
risks which social workers routinely face and some employers have
adopted a re-active approach, waiting for incidents to occur before
taking action. They are thus placed in the position of having to
make policy 'on the hoof' and at a time of crisis. Support to staff
who have been attacked has been patchy, and in some instances sadly
lacking. The absence of agreed procedures for dealing with violent
attacks can leave the staff concerned, feeling unsupported, anxious
and stressed. Social work staff, in their turn, may have
experienced feelings of guilt when they have been unable to prevent
aggression or assault; at best they may lack confidence in the
level of understanding and support their line managers will show,
and at worst they may feel that they will be blamed for the
incident. As a result there is a tendency towards under reporting
violent acts. For these reasons a joint approach to the problem is
urged which involves social workers, support staff and managers.
Personal Safety for Social Workers examines the special issues
which social workers, and their employers, need to address. Part 1
reviews some of the information now available about violence in
social work settings and within the context of violence in society
at large. The respective roles and responsibilities of employers
and employees are discussed, and guidance offered on developing a
workplace personal safety policy and on the steps which will need
to be taken for effective implementation. Advice is given on
developing procedures for reporting violent incidents and for
providing after-care to staff who have been on the receiving end of
violence. This section of the book also looks at the ways in which
the design and management of the workplace can enhance personal
safety and provides guidelines to social workers on the issues to
consider when working away
This book is aimed at employers, managers and professional and
administrative staff in the health care services. GP practices,
home visits and the hospital are all covered. Despite growing
evidence of violence against health care workers, some employers
have been slow to acknowledge the risks faced in both primary and
secondary health care settings. Personal Safety for Health Care
Workers provides the tools to investigate the risks involved and to
develop policy and practice to ensure staff safety. It also deals
with the vexed question of under-reporting. Part I deals with the
respective roles and responsibilities of employers and employees
and offers guidance on developing a workplace personal safety
policy. Workplace design and management are addressed and
guidelines provided for health care workers when away from their
normal work base. Part 2 gives detailed guidelines for use by
individual workers in a variety of work situations. Part 3
considers training issues and contains a number of sample training
programmes with handouts. The message of this book is that
prevention is better than cure - proper attention to risk can
reduce both the incidence of aggression and its development into
violent acts. The aim is to achieve the dual effect of protecting
health care workers, and also of providing services in a more
sensitive way. Good practice implies a responsibility to ensure
that health care can be delivered in conditions of safety for staff
and patients alike.
This book is aimed at employers, managers and professional and
administrative staff in the health care services. GP practices,
home visits and the hospital are all covered. Despite growing
evidence of violence against health care workers, some employers
have been slow to acknowledge the risks faced in both primary and
secondary health care settings. Personal Safety for Health Care
Workers provides the tools to investigate the risks involved and to
develop policy and practice to ensure staff safety. It also deals
with the vexed question of under-reporting. Part I deals with the
respective roles and responsibilities of employers and employees
and offers guidance on developing a workplace personal safety
policy. Workplace design and management are addressed and
guidelines provided for health care workers when away from their
normal work base. Part 2 gives detailed guidelines for use by
individual workers in a variety of work situations. Part 3
considers training issues and contains a number of sample training
programmes with handouts. The message of this book is that
prevention is better than cure - proper attention to risk can
reduce both the incidence of aggression and its development into
violent acts. The aim is to achieve the dual effect of protecting
health care workers, and also of providing services in a more
sensitive way. Good practice implies a responsibility to ensure
that health care can be delivered in conditions of safety for staff
and patients alike.
This book is aimed at employers, managers and staff in social work
agencies. Historically there has been a slowness to acknowledge the
risks which social workers routinely face and some employers have
adopted a re-active approach, waiting for incidents to occur before
taking action. They are thus placed in the position of having to
make policy 'on the hoof' and at a time of crisis. Support to staff
who have been attacked has been patchy, and in some instances sadly
lacking. The absence of agreed procedures for dealing with violent
attacks can leave the staff concerned, feeling unsupported, anxious
and stressed. Social work staff, in their turn, may have
experienced feelings of guilt when they have been unable to prevent
aggression or assault; at best they may lack confidence in the
level of understanding and support their line managers will show,
and at worst they may feel that they will be blamed for the
incident. As a result there is a tendency towards under reporting
violent acts. For these reasons a joint approach to the problem is
urged which involves social workers, support staff and managers.
Personal Safety for Social Workers examines the special issues
which social workers, and their employers, need to address. Part 1
reviews some of the information now available about violence in
social work settings and within the context of violence in society
at large. The respective roles and responsibilities of employers
and employees are discussed, and guidance offered on developing a
workplace personal safety policy and on the steps which will need
to be taken for effective implementation. Advice is given on
developing procedures for reporting violent incidents and for
providing after-care to staff who have been on the receiving end of
violence. This section of the book also looks at the ways in which
the design and management of the workplace can enhance personal
safety and provides guidelines to social workers on the issues to
consider when working away from the normal work base. Part 2
contains detailed personal safety guidelines for use by individual
social workers in a variety of work situations. Part 3 addresses
training issues and provides a number of sample training
programmes. A Reference Section gives information about further
reading, training materials and sources of further help, advice and
information. The message of this book is that proper attention to
risk can reduce both the incidence of aggression and its
development into violent acts. Preventive action can have the dual
effect of protecting staff, and also of providing quality services
in a more sensitive way to social work clients.
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