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This book analyses how a water utility from a developing country,
Phnom Penh Water Supply Authority, that was totally dysfunctional,
corruption-ridden and literally bankrupt in 1993, became one of the
most successful water utilities of the developing world in only
about 15 years. By 2010, some of the performance indicators of this
public sector utility were even better than London, Paris or Los
Angeles. The book further analyses the enabling conditions that
made this remarkable transformation possible. Based on this
analysis, a framework is recommended for water utilities from
developing countries so that they can also be transformed into
functional, efficient, equitable and financially viable
institutions on a sustainable basis.
This book analyses how a water utility from a developing country,
Phnom Penh Water Supply Authority, that was totally dysfunctional,
corruption-ridden and literally bankrupt in 1993, became one of the
most successful water utilities of the developing world in only
about 15 years. By 2010, some of the performance indicators of this
public sector utility were even better than London, Paris or Los
Angeles. The book further analyses the enabling conditions that
made this remarkable transformation possible. Based on this
analysis, a framework is recommended for water utilities from
developing countries so that they can also be transformed into
functional, efficient, equitable and financially viable
institutions on a sustainable basis.
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